Norm Reeves Honda Superstore West Covina

Worst customer service experience ever. Wasted my time even though I purchased. Didn’t deliver the car appropriately. I waited almost two hours for the car after I signed. They didn’t fuel the car, they p even though I purchased. Didn’t deliver the car appropriately. I waited almost two hours for the car after I signed. They didn’t fuel the car, they promised to go over the technical features but they did not. My sales person was more concerned about the next customer as opposed to making sure I was happy and had a good buying experience. More

good service very clean very friendly and accomodating. good show room good show room More

My experience was wonderful my salesman was very helpful I had a good salesperson I had a good salesperson More

Excellent customer service! Alfredo goes above and beyond! Jesse is the great manager that understands the need of customer! Gabe is so cool in processing all paper work. beyond! Jesse is the great manager that understands the need of customer! Gabe is so cool in processing all paper work. More

Salesman Joel was pleasant to work with and knowledgeable he took his time to make sure he explained everything Would work with him again In the future in my next purchase he took his time to make sure he explained everything Would work with him again In the future in my next purchase More

Great service. No pushy salespeople. Very helpful.return customer and will always come back. Will and have send customers your way. customer and will always come back. Will and have send customers your way. More

The service was very good the service is good the service is good the service is good is good the service is good More

Sale and finance associates were professional and friendly. Rate them highly and would return again friendly. Rate them highly and would return again More

I really enjoyed my visit to NRHSWC. John G. was the absolute best at educating me through what was the 1st time leasing process and answer any/all questions I brought to the table and with the best att absolute best at educating me through what was the 1st time leasing process and answer any/all questions I brought to the table and with the best attitude possible. He worked with me over the phone at the start (very persistent but not over bearing :P ) to closing out all the paperwork. Both Kari with a K and John were the absolute Best! They were very professional while making the process fun and painless. More

Thank you Jimmy ! Got me in my Mercedes Benz! Also thank you Ish, Ieva, and George! Norm reeves Honda in West Covina did the job you Ish, Ieva, and George! Norm reeves Honda in West Covina did the job More