Norm Reeves Honda Superstore West Covina

This review is dedicated to Trinity Guzman! She was very helpful and patient when we spoke on the phone. She guided me through the details of my car AC warranty. Due to the 10 years extension on AC warranty helpful and patient when we spoke on the phone. She guided me through the details of my car AC warranty. Due to the 10 years extension on AC warranty, Trinny helped me to get the inspection fee covered. They found out my car ac condenser was leaking which the warranty covered for it, as well as the inspection fee. Because of Trinity, I did not have to pay a dime for my car service which I'm very thankful and lucky to find the right employee to help! Trinity is such an asset to Honda company. She represents the company well and that with the mindset of "Good customer service comes before money". Thank you very much Trinity for your help! I have to make sure to leave you AN EXCELLENT review and give you all the credits that you deserve! More

Dealer is very helpful while also giving me exact wait times. Since I’ve bought the car there they have been extremely nice as far as giving me a complimentary oil change. times. Since I’ve bought the car there they have been extremely nice as far as giving me a complimentary oil change. More

Thanks to Joel Ortega, George and Jake in finance who were patient, understanding and professional in helping me leave the dealer with a financed suv. Im a satisfied returning customer. Blessings were patient, understanding and professional in helping me leave the dealer with a financed suv. Im a satisfied returning customer. Blessings More

I never received a cl I had to show up and I got a few calls from Honda dealership in W.Covina no message was ever placed and I was not very happy about that because no one ever knew the person that the calls from Honda dealership in W.Covina no message was ever placed and I was not very happy about that because no one ever knew the person that the 7D verified on my cell More

Great experience, the service was quick and thorough. I will definitely come here again if I ever need any kind of service for my car will definitely come here again if I ever need any kind of service for my car More

Fantastic dealership!! Always very helpful especially my service advisor, Brandon Hanson!! He’s very knowledgeable and tells me what service needs to be performed on my vehicle. Waiting area is very clean a service advisor, Brandon Hanson!! He’s very knowledgeable and tells me what service needs to be performed on my vehicle. Waiting area is very clean and comfortable. More

Had a great car buying experience. Everyone was very friendly and attentive, specifically Joel Ortega. He was very honest, diligent and just great to work with! friendly and attentive, specifically Joel Ortega. He was very honest, diligent and just great to work with! More

Had a very satisfied experience at this dealer and it is all thanks to our sales person who helped us, Joel Ortega. He was very kind and patient with us and answered all our questions. He put in the work t all thanks to our sales person who helped us, Joel Ortega. He was very kind and patient with us and answered all our questions. He put in the work to help make this possible and is a very funny guy at the same time. More

I thought I was buying a car at lower price before I knew the financial personel made me paying more than my budget. It’s bad for me. I went back to change it to another affordable car, they don’t let me do the financial personel made me paying more than my budget. It’s bad for me. I went back to change it to another affordable car, they don’t let me do it. More

The best dealership! The staff is diverse, friendly and honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. honest. We have worked with Jerry, Levelle and Kari and they were all pros. Customer service with expertise. More