Norm Reeves Honda Superstore West Covina

I made an appointment over the phone for an oil change. I get to the dealership and I’m not on there schedule for the day. So they basically add me. I’m fine with that. But it took 3 hours, mostly waiting. I get to the dealership and I’m not on there schedule for the day. So they basically add me. I’m fine with that. But it took 3 hours, mostly waiting. I needed a tire rotation too, they gave that to me for free. Because if the wait. My service consultant did the best he could and took care of me. More

The dealership itself was spotless and it wasn’t crowded or loud inside (unlike the dealership by the Colosseum, which was so loud you couldn’t hear yourself think). our salesperson was Andrew Brown, and or loud inside (unlike the dealership by the Colosseum, which was so loud you couldn’t hear yourself think). our salesperson was Andrew Brown, and when my car finally bites the dust, I’m going to track him down for my next new car purchase. More

Good service attitude towards customers. very Good service attitude towards customers. very hot-hearted good quality Everything is what the customer needs They did very good job! I am s Good service attitude towards customers. very hot-hearted good quality Everything is what the customer needs They did very good job! I am sure I will come back again and introduce more friends here for the best experience! More

The customer service is great. Everyone was very kind and helpful. My vehicle was ready when promised and the work I requested was done in a timely manner. helpful. My vehicle was ready when promised and the work I requested was done in a timely manner. More

Excellent service from a super friendly staff. No pressure, no rush put on the buyer. The entire team from sales, to finance as well as service are wonderful. pressure, no rush put on the buyer. The entire team from sales, to finance as well as service are wonderful. More

Very friendly and knowledgeable staff. Always have a smile and go out of there way to help you out in any way they can. Happy. smile and go out of there way to help you out in any way they can. Happy. More

Service was outstanding. Everyone was friendly and efficient. The location was clean and comfortable. I would be glad to recommend dealership to friends and family. efficient. The location was clean and comfortable. I would be glad to recommend dealership to friends and family. More

The service was great as usual. The service on my vehicle was quoted within a 30 minute window and the service was completed within that time window. vehicle was quoted within a 30 minute window and the service was completed within that time window. More

Yes I would definitely recommend Norm Reeves Honda to my friends and family for both the service and the auto that you get. Thank you. friends and family for both the service and the auto that you get. Thank you. More

I always receive amazing service at this dealership and will continue to bring my Accord in for service in addition to purchasing new vehicles here. will continue to bring my Accord in for service in addition to purchasing new vehicles here. More