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Norm Reeves Honda Superstore West Covina

West Covina, CA

4.7
1,132 Reviews

1840 E Garvey Ave S

West Covina, CA

91791

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Showing 1,132 reviews

April 29, 2021

They súper profesional and do the service really fast thanks norms reve honda and trinity guzman was very good like always thanks trinity for all More

by rafaelgdl_1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman
Apr 30, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're glad to hear it, thank you for the wonderful feedback on our service team. Until next time, take care!

April 28, 2021

Friendly attitude and concern. Nice services and environment. A. A. A.A. A. A. A. A. A.A.A.A.A.A.A.A.A. More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Apr 29, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive feedback and 5-star rating, Alex!

April 27, 2021

I came to the dealership via Costco Referral and had a very good experience. Everything was handled professionally and smoothly. It was a no-hassle experience. More

by yudie
Recommend Dealer
Yes
Employees Worked With
Louis Mesquita
Apr 28, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're pleased that your experience with us was hassle-free. Thank you for taking the time to share, and we hope we can be of assistance to you again someday!

April 26, 2021

Joshua was my service advisor and he went above and beyond in my recent visit. He was very knowledgeable and pleasant to deal with. Thank you again! More

by Marcusah22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Apr 26, 2021 -

Norm Reeves Honda Superstore West Covina responded

We're very glad to hear it! Thanks for the feedback on Joshua and 5-star rating. Take care!

April 25, 2021

Norm Reeves Honda is my go to place for all my 2019 Honda Passport service needs. The people there are very courteous, patient and professional. The customer waiting areas & restrooms are very nice and clean More

by baac88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Guzman, Valentin Frausto
Apr 26, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thanks for the 5-star rating and glowing review! We're pleased by the feedback on our service team and look forward to be of assistance to you again. Take care!

Apr 26, 2021 -

baac88 responded

Keep up the good work you’re doing Norm Reeves!!

April 23, 2021

overall I brought my Accord there and try to do some services done. however, I was so surprised when I requested to do a diagnose for my car noise condition. they would like to charges $150 just do insp More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Silva
Apr 28, 2021 -

Norm Reeves Honda Superstore West Covina responded

Hi John, we appreciate you taking the time to leave us a review. We are sorry to hear you were less than satisfied during your recent service visit. We would like to address your concerns, please give our Service Manager, Octavio Cortes, a call at 626-756-3870 when you have a chance. Thank you.

April 23, 2021

Very good customer service. Left another dealership that didn't provide good cust. service. I definitely will return here for my next service. Thank you More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Dominguez
Apr 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are very happy to have provided you with such a positive experience, Dan! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

Anthony was very helpful and quick. I was provided a free loaner car to leave and return while my car was being serviced. This makes me far more likely to return for this kind of service in the future. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez
Apr 23, 2021 -

Norm Reeves Honda Superstore West Covina responded

We are so pleased to hear you had an excellent experience with our team, Sarah. We appreciate the amazing rating and we hope to see you again.

April 22, 2021

Polite and interested on our needs. I recommend this dealership to anywhere in the area. No wonder why they are always busy and still helping new comers. More

by ea090788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Brown
Apr 22, 2021 -

Norm Reeves Honda Superstore West Covina responded

Thank you for the five-star rating and review! Please keep us in mind if we can assist you with anything else!

April 21, 2021

Honda Norm Reeves was awesome. Always available when I needed something and very respectful with my time. I left the lot with a brand new car and couldn’t be happier. More

by Almeida.andrew95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Sharma, Amer Dababneh
Apr 22, 2021 -

Norm Reeves Honda Superstore West Covina responded

Congrats on the brand new car, Andrew. We appreciate the 5-stars and positive feedback. Take care!

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