Norm Reeves Honda Superstore West Covina

Tyler was professional and extremely nice. However, Bob Alvarez was rude, unprofessional and disrespectful! The contract guy terrible and rude! He did not answer me Alvarez was rude, unprofessional and disrespectful! The contract guy terrible and rude! He did not answer me More

First service appointment was quick and smooth. Able to check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and wen check in before 7am and was out in about an hour. Only glitch was I wasn't notified when car was ready, I happened to see it parked outside and went to check. Although I bought my car here, this is not the closest Honda dealership to my home, so I'm not yet sure where I'll look for service in the future. More

Norm Reeves Honda is efficient, courteous and extremely friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family. friendly. They provide you excellent care in a timely and efficient manner. I would recommend them to all my friends and family. More

Trinity Gussman has always been very helpful and knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. knowledgeable regarding my car. She has been helping me over five years and her help was outstanding. More

Got me in and out quickly. Reviews my previous service record to ensure I was not being charged for services not needed. My car was ready before the promised time. record to ensure I was not being charged for services not needed. My car was ready before the promised time. More

A great experience trading in my 2014 CRV, and driving out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete out with a 2021 CRV. Sales person Louis Mesquita was friendly, attentive and knowledgeable. I was able to select a vehicle from inventory, complete the paperwork and drive off in less than four hours! More

Service customer kept me informed of the order process, to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. to the day it arrived. The repair was done quickly and I was left very satisfied with the entire scenario. More

Extremely rude and unprofessional customer service from John Salama. He clearly needs training on basic customer service ethics, especially on how to speak to his customers with respect. Giving him even 1 John Salama. He clearly needs training on basic customer service ethics, especially on how to speak to his customers with respect. Giving him even 1 star rating is being too generous, I would rate him zero stars if I could More

Excellent, Fast, knowledgeable, courteous and friendly service received. I went for a recall service appointment, so there's not much I can add. Thank you. service received. I went for a recall service appointment, so there's not much I can add. Thank you. More

Gabriela Rodriguez in Service Dept.was very courteous and she was very helpful with all my needs. Has great customer service skills and professional and friendly she was very helpful with all my needs. Has great customer service skills and professional and friendly More