Norm Reeves Honda Superstore West Covina

Very disappointed regarding Integrity of Dealership & Management. Have bought multiple vehicles in the past. I was in the process of purchasing another vehicle when I noticed the terms in My contract we Management. Have bought multiple vehicles in the past. I was in the process of purchasing another vehicle when I noticed the terms in My contract were changed. I would advise that any customer read their contract extra carefully. An alternate Dealer is recommended. More

Nick was amazing sales person! Very helpful and even followed up a week later to make sure everything was going good with the car Very helpful and even followed up a week later to make sure everything was going good with the car More

Jimmy made it easy and the best for me buying a car thank you jimmy you jimmy More

Jimmy had great customer service, went over everything thoroughly and helped explained features in vehicle. Honda is lucky to have him. thoroughly and helped explained features in vehicle. Honda is lucky to have him. More

Very kind helpful answer all my questions very satisfied with the service tread me with respect with the service tread me with respect More

Norm Reeves Honda West Covina was wonderful! I was able to look at all the models, ask questions, and test drive. I would go back for another car in the future. I was able to look at all the models, ask questions, and test drive. I would go back for another car in the future. More

Mr. John Gomez gave me ample time and showed me several alternatives, including a test drive, and answered all of my questions, and was very patient, allowing me to make my selection without any regret. Si alternatives, including a test drive, and answered all of my questions, and was very patient, allowing me to make my selection without any regret. Similarly for Andrew to finalize payment. I am very satisfied with the overall experience and result. More

I’m disappointed on how this person lied too me fraud and scammed me… I’m very upset 😠 scammed me… I’m very upset 😠 More

My 3rd purchase at Norm Reeves Honda they are the best. Staff is very friendly and knowledgeable I am very happy with my purchase and will return. Sales rep David Ochoa was great! and finance dept Andrew B Staff is very friendly and knowledgeable I am very happy with my purchase and will return. Sales rep David Ochoa was great! and finance dept Andrew Brown was also great. More

Sales Person was very rude. Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing Was interested in a Civic Type R with intention to buy. I have been dying to see one in person for a while to actually sit and see how the racing seats fit. I finally had the opportunity at this dealer. Unfortunately the sales person helping me, Kunaal Sharma would not let me sit in the car. When I asked why, he told me it was because of risk of property theft (specifically the shift nob). I was shocked to say the least. Not only was he not going to let me sit in the car, he inferred I had some sort of nefarious intentions. I had to ask again informing him of how absurd it is to try to buy a car without even sitting in it and he finally let me. I have never been treated so rudely by a Honda sales person. Unfortunately, this made me reconsider buying the car from this sales person and I ended up going to another dealer. Never had issues at this dealer and I bring my car into service all the time. I helped a friend get his Civic from here too so I don't know what happened this time. More