Norm Reeves Honda Superstore West Covina

Trinity was very helpful and very detailed in what they would be doing, even fixed our window that we were having trouble with and let us know it was still covered by warranty which nice. would be doing, even fixed our window that we were having trouble with and let us know it was still covered by warranty which nice. More

The service department at Norm Reeves West Covina is the main reason I drive a little further out to get my car serviced! I have other dealerships closer to home but no other service department compares. main reason I drive a little further out to get my car serviced! I have other dealerships closer to home but no other service department compares. More

Joshua was my agent and he was very knowledgeable and took care of checking me in and gave me timely updates on the status of my vehicle. I am totally satisfied. took care of checking me in and gave me timely updates on the status of my vehicle. I am totally satisfied. More

People are friendly and helpful. Waiting area was clean and comfortable. Customers had their social distances and worn face masks. My waiting was quick. I only waited there for 45 minutes and service wa and comfortable. Customers had their social distances and worn face masks. My waiting was quick. I only waited there for 45 minutes and service was done. More

Had Honda serviced 4 days ago, service was excellent. Joshua Martinez explained very well in detail car maintenance work needed. He was professional and friendly. Joshua Martinez explained very well in detail car maintenance work needed. He was professional and friendly. More

The Service Consultant, Brandon Hanson, who helped me was very friendly, very pleasant, very pleasant and very informative. The service was prompt, very professional but also very pleasant and friendly and very friendly, very pleasant, very pleasant and very informative. The service was prompt, very professional but also very pleasant and friendly and cooperative. More

Samuel Tung, our service advisor made the difference. He kept us informed and progress of our service. Vehicle was delivered when promised. Very helpful staff! kept us informed and progress of our service. Vehicle was delivered when promised. Very helpful staff! More

Best experience with buying a car especially during this time. Sami Y our sales men was very nice and knew exactly what we wanted I couldn’t of asked for more just let me put it like this when I got there t time. Sami Y our sales men was very nice and knew exactly what we wanted I couldn’t of asked for more just let me put it like this when I got there the car I wanted was washed and ready to go:). Also our finance guy Ray was the best knew how to keep us with our budget and something we where comfortable with. Thank you do doing an amazing job👌. Why to take care of your customers. More

I have taken my vehicles for service since 2004. Every time I have had no complaints. When I first met Brandon Hanson, for one of my vehicle maintenance, I liked him because he explained in detail what w time I have had no complaints. When I first met Brandon Hanson, for one of my vehicle maintenance, I liked him because he explained in detail what was done to the vehicle & asked me if I had any questions that he could answer, which I did not. Since then I have only dealt with Brandon. He knows the maintenance history with my vehicles & I trust him implicitly. When I need to take my vehicle in for service I email him & ask him if he will be there when I want to take my vehicle in & then he will make the appt for me. Brandon is an EXCELLENT customer service technician. More

Thia dealership has always been very thorough and it's always pleasant to leave my car with capable hands. I didn't buy my car here but they've serviced my car for the past 7 years. always pleasant to leave my car with capable hands. I didn't buy my car here but they've serviced my car for the past 7 years. More