Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore West Covina
West Covina, CA
1,134 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,134 reviews
October 31, 2020
Great service! I had an early appointment for several things to be done and my car was ready quickly!! Joshua was very friendly and thorough! Thank you!! things to be done and my car was ready quickly!! Joshua was very friendly and thorough! Thank you!! More
by josedh
Employees Worked With
Joshua Martinez, Auto Service
October 27, 2020
I had to service my car recently and the crew at Norm Reeves West Covina were able to get me situated without any hassles. They weren't pushy, and their customer service was impeccable. I'm glad I purcha Reeves West Covina were able to get me situated without any hassles. They weren't pushy, and their customer service was impeccable. I'm glad I purchased my car here, and I will continue to get my vehicle serviced here as well. More
by mikevee
Employees Worked With
Trinity Guzman
October 25, 2020
From the time I pulled up to check in for my vehicle service appointment until the time I checked out from my vehicle being done with service My experience at this location was EXCELLENT!! Every employe service appointment until the time I checked out from my vehicle being done with service My experience at this location was EXCELLENT!! Every employee at this location was so polite and professional, I will be back at this location for all of my service and I will highly recommend this location to family and friends More
by ebah76
Employees Worked With
Gabriela Dominguez
October 25, 2020
Very professional! I arrived on time and waited 10 minutes before I was greeted. The experience was friendly and courteous. Service was done in a timely manner and car was ready as expected. minutes before I was greeted. The experience was friendly and courteous. Service was done in a timely manner and car was ready as expected. More
by Charlie
Employees Worked With
Joseph Hyunh
October 18, 2020
If you want a new Honda run as fast as you can from this place. I was preapproved from Honda credit with a 750 credit rating. Everything was ok in getting the price i wanted until i got to finance. That' place. I was preapproved from Honda credit with a 750 credit rating. Everything was ok in getting the price i wanted until i got to finance. That's where they screw you good. First they put a stupid Karr alarm on all there cars and try to get you to pay $800 for it. When your exhausted at telling them no they just tell you to keep the crap wired to the car and give it to you for free. Next they apply high pressure to try to get you to get all kinds of add-on insurance. from windshield to rim, to extended warranty. If you don't go along with at least something the tell you they can give you the rate you want. I finally of out of there with getting there stupid windshield insurance which negated the sale price i negotiated. Ended up paying 3.9% rate when i should have easily qualified for 2.9% I now my bad but they wear you down until you just want to get out of there. My 3rd Honda, a Accord Touring sedan. Great car but I won't ever buy a Honda again. The company does not have good control over unscrupulous dealership's. More
by FormerHondaCust
Employees Worked With
Ibrahim Mouawad
October 17, 2020
The buying process was quick and easy. After explaining what I was looking for, the salesman presented a short list of vehicles, I chose to look at one. It was just what I had in mind. what I was looking for, the salesman presented a short list of vehicles, I chose to look at one. It was just what I had in mind. More
by Tom R
Employees Worked With
I don’t remember
October 16, 2020
Joseph has done a fantastic job! He helped me to take care of my car and gave a great discount. I will continue to bring my car back again. For a better, ask for Joseph. care of my car and gave a great discount. I will continue to bring my car back again. For a better, ask for Joseph. More
by ben4_2000
Employees Worked With
Joseph Hyunh
October 15, 2020
I always visit Honda dealership in West Covina for service where I bought two cars. It is a great experience working with Trinity Guzman who is a top notch advisor, takes care of everything efficient service where I bought two cars. It is a great experience working with Trinity Guzman who is a top notch advisor, takes care of everything efficiently and very helpful. Thanks again Trinity! More
by dpnaik6
Employees Worked With
Trinity Guzman
October 12, 2020
The service my son in law recieved is why we came back and purchased. Recommending to everyone. Sam Romero is top notch! Best customer service! and purchased. Recommending to everyone. Sam Romero is top notch! Best customer service! More
by Arleen Moret
Employees Worked With
Sam Romero
