
Norm Reeves Honda Superstore West Covina
West Covina, CA
Filter Reviews by Keyword
By Type
Showing 1,137 reviews
Sales person Renjie and finicial manager are very nice . Renoir and financial manger are very nice and they did great job to get me loan and I got new dream car now. Thank u Renoir and financial manger are very nice and they did great job to get me loan and I got new dream car now. Thank u More
Professional Friendly, knowledgeable about the car I wanted and the price was right. They did everything to get us the deal we wanted and there was no pressure. Friendly, knowledgeable about the car I wanted and the price was right. They did everything to get us the deal we wanted and there was no pressure. More
Good experience overall Danny was very helpful and the process was easy. He did a good job in meeting the needs of my family in regards to the car. Danny was very helpful and the process was easy. He did a good job in meeting the needs of my family in regards to the car. More
Excellent Kevin was extremely attentive to all my needs and requests. he was very patient and helpful in making sure I found just what I wanted. Kevin was extremely attentive to all my needs and requests. he was very patient and helpful in making sure I found just what I wanted. More
lowest price This is my second time coming here to buy a car within three years. I believe they have the lowest prices around and will continue to come back in th This is my second time coming here to buy a car within three years. I believe they have the lowest prices around and will continue to come back in the future. More
A+++++ I'd never been here before but needed to go due to the airbag recall. Sam, the service person, I spoke with was friendly, polite, clear and concise. I'd never been here before but needed to go due to the airbag recall. Sam, the service person, I spoke with was friendly, polite, clear and concise. I will be going back for other service work on my Honda. More
Service advisor has not much knowledge Service advisor (Tiny Shen ) recommended me to replace wiper blade which i just replaced a week ago. and put Job order 101001 multiple point check bu Service advisor (Tiny Shen ) recommended me to replace wiper blade which i just replaced a week ago. and put Job order 101001 multiple point check but technician never did, Estimate ready time is 3.00 pm , i waited till almost 3.30 pm , no contact to let me know. If i didnt ask i might wait there till the dealer closes. BTW - your service advisor Trinity asked me to wait as she would help her client who waited in line behinds me first as they knew each other. That s kind of not professional at all. I wont go back and wont recommend anyone there More
Happy customer Everyone was friendly. It was a great experience. I was happy to leave with my honda civic. Rebecca from parts was awesome. she was checking on me to Everyone was friendly. It was a great experience. I was happy to leave with my honda civic. Rebecca from parts was awesome. she was checking on me to make sure i got what i needed. Paul Fernandez was friendly. Vip director patrick lucas was funny and help the process go faster. Thank you all. More
Amazing cars and salesman Salesman Moises F from West Covina Honda was able to get me in the car I wanted at the payments I could afford. Absolutely the best experience shopp Salesman Moises F from West Covina Honda was able to get me in the car I wanted at the payments I could afford. Absolutely the best experience shopping for a car More
Routine Honda maintenance. I service my vehicle at this dealer often. I’ve only owned Honda’s. The service is always prompt and the service advisors are always kind and helpf I service my vehicle at this dealer often. I’ve only owned Honda’s. The service is always prompt and the service advisors are always kind and helpful. Anthony and Rebecca helped me this time around and did not disappoint. One thing I do miss is the car washes after every service. Maybe they will bring that back soon. More