Norm Reeves Hyundai of Irving

Hyundai 3rd Santa Fe Each one better than last. We like the first one so we love this one. Freeman great to do business. Too bad your phone system is not l 3rd Santa Fe Each one better than last. We like the first one so we love this one. Freeman great to do business. Too bad your phone system is not lime your vehicles. More

Awesome I'm over satisfied with my dealership, It went smooth and really fast, Mr. Herrera was really professional, friendly and he really knows everything ab I'm over satisfied with my dealership, It went smooth and really fast, Mr. Herrera was really professional, friendly and he really knows everything about the car that I bought. My friends are already asking me about the car and they're thinking about buying too, right away I recommended Freeman Hyundai and Mr. Herrera because I want them to get a good experience. FREEMAN HYUNDAI is the place to be and DAVID HERRERA is the MAN! More

A excellent experience I was greeted promptly and served in a very courteous manner.My overall experience was fantastic.My new car is great and the price was within my limit I was greeted promptly and served in a very courteous manner.My overall experience was fantastic.My new car is great and the price was within my limited budget.It has been a pleasure and now I am a lifetime customer. More

Great Dealership Loved overall experience during my first car purchase. Frankie was super nice and provided me lots of information regarding the car and the process of Loved overall experience during my first car purchase. Frankie was super nice and provided me lots of information regarding the car and the process of purchasing/lease options. More

Service Drive in. Describe reason for visit. Wait patiently while service is completed efficiently, then explained thoroughly. Pay. Leave. Mission accomplis Drive in. Describe reason for visit. Wait patiently while service is completed efficiently, then explained thoroughly. Pay. Leave. Mission accomplished. What more can I say? More

Very Professional I bought a Santa Fe Sport. The salesman, Frank Richards, was very professional. He answered my questions and showed me the features when we test dro I bought a Santa Fe Sport. The salesman, Frank Richards, was very professional. He answered my questions and showed me the features when we test drove different cars, without being aggressive or pushy about it. They were very straightforward to work with, which made the process go smoothly. I would recommend this dealership. More

Bought a 2016 Hyundai Azera Limited. Frank was very informative, friendly, and professional. Dealership had sold the car listed on True Car we came to look at. They found another car a Frank was very informative, friendly, and professional. Dealership had sold the car listed on True Car we came to look at. They found another car and picked it up the same day and were willing to deal on the price of the car. More

continuing partnership to keep my car running at it's best Since I moved to Irving 6 years ago, Freeman Hyundai has worked with me to keep my 2008 Tuscon running at it's best. I have appreciated the care and Since I moved to Irving 6 years ago, Freeman Hyundai has worked with me to keep my 2008 Tuscon running at it's best. I have appreciated the care and concern the staff has shown me, and enjoy what I feel is personalized service. I highly recommend the service department to any Hyundai owner! More

Never Finance at the Dealer - Read carefully the full documentation before signing I am really disappointed with this dealer, specially with the financing closing. The seller was great and very patient. No problem with him at all. Bu I am really disappointed with this dealer, specially with the financing closing. The seller was great and very patient. No problem with him at all. But, after agreeing with the selling price and moving to the financing office, we were totally misled by the financing person. Because we don't have a long record in US, we were approved to finance just with a huge APR, 5.74%, and that a lot of services were included in the APR, by the financing institution, since we weren't approved by Hyundai's bank. So, the person just gave us the final amount of payments. Believing that it was true and that it would be the only way to finance the car, and almost 4 hours inside the dealer, I signed the papers without reading, what I totally regret myself for being so stupid for doing that. The sale was done on Saturday (09/10/16) and doing the math at home, I decided to go back to the papers and read them, which shocked me!!! It was included in the car’s cost U$ 4,433.00 of unsolicited/unexplained services, other than changing the agreed car’s price (She told us by phone that we lost the Hyundai's rebate for not been approved to finance with Hyundai's bank). I sent a lot of emails arguing that, and just after some calls, the person said that they could not cancel it right away and that we would have to wait all the paper been processed and that the dealer would give us a credit that we could use to anticipate the financing. Despite all the emails, we never got a written response from them with their commitment to give us the credit. We still waiting and anxious to know if everything will be fixed or not and that we will only pay what was agreed!!! More

Great Service I really enjoyed my time working with Maxanna. She was very informative and helpful. I would highly recommend this dealership and Maxanna to anyone lo I really enjoyed my time working with Maxanna. She was very informative and helpful. I would highly recommend this dealership and Maxanna to anyone looking for a new Hyundai! More