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Norm Reeves Hyundai of Irving

Irving, TX

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Employees
Reviews
Vehicles
4.5
1,622 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,622 reviews

April 18, 2026

We had a great experience at this dealership. The team was professional, friendly, and easy to work with from start to finish. They made the process smooth and stress-free, answered all our quest More

by SABI SHRESTHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel and Cesar
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Apr 20, 2026 -

Norm Reeves Hyundai of Irving responded

Sabi, this is exactly the kind of teamwork we love to hear about. Sounds like the whole group came together to make your visit feel easy, comfortable, and well-supported. We appreciate you sharing your experience.

April 16, 2026

Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Norm Reeves Hyundai of Irving responded

What a great note to receive! We’re happy your visit felt so positive and that you felt confident recommending us to others. We truly appreciate you taking a moment to share this!

April 16, 2026

Sevastian is awesome—the best salesperson I’ve ever met. Great experience. Highly recommend him to all my friends. More

by SHARONKHO88999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Norm Reeves Hyundai of Irving responded

What a great note to receive! We’re happy your visit felt so positive and that you felt confident recommending us to others. We truly appreciate you taking a moment to share this!

April 13, 2026

It was late my wife was not feeling well and they would not let us leave. At one point the sales person drove off with my wife in the car and did not tell me he was leaving. No one should ever go to Norm R More

by B_FARISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Norm Reeves Hyundai of Irving responded

We’re very concerned to read your comments and would like to learn more about your visit. The situation you’ve described is not consistent with the standards we set for our team, and we take feedback of this nature seriously. We always aim to ensure guests feel comfortable and respected throughout their time with us. Please get in touch with our Regional Vice President, Mark Zurales, directly at 562-809-8197, so we can gather more details and properly review what occurred.

April 10, 2026

Juan was on the spot, friendly and very helpful. Finance Richie understood what our needs were and helped us through t. More

by lcunningham495c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan/Sales/ Richie /Finance
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Apr 10, 2026 -

Norm Reeves Hyundai of Irving responded

It’s always a win when it feels like the team just gets it. Juan keeping things helpful, and Richie dialing into your needs on the finance side, are exactly what we aim for. We’ll make sure they see this!

April 04, 2026

Kero is an exceptional professional. He was punctual, polite, and refreshingy honest throughout the entire process. I highly recommend him for a transparent and pressure-free car-buying More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zubair Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
IT Norm Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kero Salama
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Apr 06, 2026 -

Norm Reeves Hyundai of Irving responded

Kero acted like a crystal-clear compass, keeping the entire car-buying journey transparent, honest, and on track. His punctuality and politeness made every step feel refreshing and reliable. We love hearing when customers leave confident and satisfied thanks to team members who guide them with integrity.

April 04, 2026

My experience at this dealership was wonderful. My salesman Lou Margetis walked me through the whole process. I highly dislike the whole car buying process but Lou made it so easy listening to all More

by Wjdressell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Margetis
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Apr 06, 2026 -

Norm Reeves Hyundai of Irving responded

Lou guided you through the car-buying process like a wizard with a map, turning what usually feels tricky into an easy, enjoyable journey. Listening to your concerns and wants made sure the whole experience felt personal and effortless. It’s fantastic when a team member can transform the usual process into something seamless and worry-free.

April 03, 2026

Juan is on his game. Appreciate y’all! I really like the 2022 Tucson, it is a great car! More

by timothy.jones1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory, Juan
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Apr 06, 2026 -

Norm Reeves Hyundai of Irving responded

Juan clearly put you in the driver’s seat like a winning racer, making sure your experience was smooth and enjoyable from start to finish. The 2022 Tucson is the perfect car to take the checkered flag on every adventure. We’re thrilled when team members help customers feel confident and excited about their new ride.

April 01, 2026

This is my second deal with this dealership. The repeat deal was successful because of the excellent counseling and honest advise of Mr Jim Pilarski. He understands the deal and the dealership a More

by mik11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pilarski
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Apr 01, 2026 -

Norm Reeves Hyundai of Irving responded

This is exactly what a great guidance counselor does: listens, understands, and helps you make a decision that truly fits. Jim clearly took the time to get to know both the deal and what mattered most to you, and that makes all the difference. We appreciate your continued trust in us!

March 29, 2026

Once we got a salesman, the process was easy. It took longer than expected, but we got things right! More

by SSPINNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kero Salama
Report | Print
Mar 30, 2026 -

Norm Reeves Hyundai of Irving responded

We’re glad to hear that once you connected with a salesperson, things flowed smoothly! Sometimes good things take a little extra time, and we’re happy it all worked out in the end. Thanks for sharing your experience and for trusting us to get it right.

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