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Norm Reeves Hyundai of Irving

Irving, TX

4.4
1,502 Reviews
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1800 E Airport Fwy

Irving, TX

75062

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Showing 1,502 reviews

October 23, 2020

great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work More

by roper0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest, Larry Friday, David Pearson
October 20, 2020

Thank you very much for the quick and kind service! I especially appreciate that there was no cost due to low mileage and a long-term relationship with Freeman. More

by mbrulotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of his name
October 19, 2020

Great experience, Jesse and John were amazing. Helped us test drive three different models, decide, and get through the paperwork and everything in less than 3 hours. All close to and extending after closin More

by madimoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Andrew’s, Jesse in Finance
October 18, 2020

It was really great. In and out in under an hour and the people were very friendly. I did come home with an extra set of keys but will be returning those when the shop opens up again. More

by jonmomglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Asanarong
October 15, 2020

Everyone is so very nice and they come and tell me everything that needs to be done and they tell me how much it’s gonna cost More

by debbie.lacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
October 15, 2020

Ken was super courteous and quick. Very good with communication and knowledgeable. Excellent customer service, was available to answer all of my questions. Didn’t use the text service but that was a More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
October 13, 2020

55K service on my 2015 Hyundai, I was in and out in a flash. What a great job my service tech did (Herb). I recommend Freeman to anyone who will listen to me. Sott More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
October 11, 2020

Great service as usually no complaints here, labor charge was higher than what I anticipated considering not much had to be done to my vehicle other change the oil, tire rotation and wheel alignment More

by Reggie58
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tax was great also, Ken Demarest
October 10, 2020

I always get outstanding service from Larry’s department. The only thing I would have changed this time...and I am sure it is due to trying to distance because of COVID..when I went to leave my tire warning More

by Bedford customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Demarest
October 06, 2020

Great service. The entire service department is friendly and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. More

by aravery123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chase, Ken Demarest, Larry Friday, David Pearson
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