Norm Reeves Hyundai of Irving

EXCEPTIONAL group of people!!! My experience was with Freeman was EXCEPTIONAL. Darren worked the deal from start to finish and there were no surprises or hassling over the price of My experience was with Freeman was EXCEPTIONAL. Darren worked the deal from start to finish and there were no surprises or hassling over the price of the vehicle. The deal was basically complete before I ever had to step foot into the dealership. He/they didn't play "math magic" with the numbers and try to make something appear to be what it wasn't. It was a very honest and straight forward car buying experience. The finance manager answered all the questions I had about the numbers without hesitation. In my opinion, one of the best group of people I have ever encountered at a dealership. Keep up the GREAT work!!! Job well done!!!! More

AMAZING! David was an awesome salesman! He made the process very, very smooth! From beginning to end, he explained everything about the car, went through the David was an awesome salesman! He made the process very, very smooth! From beginning to end, he explained everything about the car, went through the buying process thoroughly and was very, very friendly! More

Excellent eperience with Freeman and Darren. Will probably buy more cars from him, and recommend him. I have been a professional sales person for 25 years. I eperience with Freeman and Darren. Will probably buy more cars from him, and recommend him. I have been a professional sales person for 25 years. I appreciate Darren respected that, and did not waste my time or my wifes. More

Easy experience Jim ensured he had exactly what I was looking for when I arrived. No gimmicks.y car was waiting for me when I arrived. I drove past a few Hyundai deal Jim ensured he had exactly what I was looking for when I arrived. No gimmicks.y car was waiting for me when I arrived. I drove past a few Hyundai dealerships because Jim seemed honest and knowledgeable. It was worth the drive. More

My purchase went smoothly, though the pricing was a bit diff Every part of my experience was exceptional. However, once we got to pricing, there was a period of lack of communication in which the dealership kept Every part of my experience was exceptional. However, once we got to pricing, there was a period of lack of communication in which the dealership kept trying to convince me to purchase the car with an outrageous 4% APR. As a result I spent over an hour staring at a price sheet that was far beyond what I was willing to pay with no one at the dealership telling me why that may be. In the end, we figured it out and I was satisfied with my purchase but was very frustrated that it took longer than needed More

Honest, Friendly & Professuonal John Luke is great! Our car wasn't exactly "up to snuff" and he made sure everything was completely safe before he would sell it to us. This was very John Luke is great! Our car wasn't exactly "up to snuff" and he made sure everything was completely safe before he would sell it to us. This was very important to us since we have a 10 month old baby girl. He was up front and honest about everything and everyone we dealt with was friendly and professional. I wold definitely recommend friends and family to see John Luke and the dealership! More

nice experience Good experience buying car I found on the internet. Mr. Luke even sent me a copy of the CarFax and went to check out the car when I needed to know wh Good experience buying car I found on the internet. Mr. Luke even sent me a copy of the CarFax and went to check out the car when I needed to know whether someone had ever smoked in it. He even let me use his desk computer to contact my insurance company to get coverage before I drove the car home. More

No pressure, helpful, great experience I've purchased about 10 cars in my lifetime. This was hands down the best experience I've had! They were all helpful and friendly, and there wasn't an I've purchased about 10 cars in my lifetime. This was hands down the best experience I've had! They were all helpful and friendly, and there wasn't any pressure to purchase! More

Looking for a great experience. Look no further. Most enjoyable car buying experience I've ever had. Very professional and relaxed staff. I have bought 4 new cars and been to many more dealerships an Most enjoyable car buying experience I've ever had. Very professional and relaxed staff. I have bought 4 new cars and been to many more dealerships and this place was miles beyond the other places. More

Customer service was above and beyond our expectations This was our first experience buying a brand new vehicle. We visited several dealerships before going to Freeman Hyundai. William was patient, persona This was our first experience buying a brand new vehicle. We visited several dealerships before going to Freeman Hyundai. William was patient, personable, honest, and took the time to answer all our questions. While the salesman at the other dealerships tried every high pressure sales tactic in the book (literally everything from bashing the vehicle we drove to the dealership, to taking our keys, to offering gift cards and food just to listen to some other "manager" try to give us a deal), William took the time to listen to our likes and dislikes. He didn't try to sell us a car that we didn't want. Being first time buyers we did not make it easy for William but he was always professional courteous. We will definitely be recommending him to everyone we come across who is looking to buy a car and Freeman will definitely have a few more life long customers. Thank you for making our first new car experience a great one! More