Norm Reeves Hyundai of Irving

Excellent Very professional very kind very understanding to my needs My experience was absolutely stress free. I will be coming back in the future and hope Sand Very professional very kind very understanding to my needs My experience was absolutely stress free. I will be coming back in the future and hope Sandee is there when I do. More

Freeman Hyundai: Good People Selling a Good Product I was sent to Freeman by Jerry Reynolds, Car Pro. I dealt with Brad by Phone while on Vacation driving a rented 2015 Sonata. I had seen and driven a I was sent to Freeman by Jerry Reynolds, Car Pro. I dealt with Brad by Phone while on Vacation driving a rented 2015 Sonata. I had seen and driven an Elantra before at other Dealerships and decided that is what I thought I wanted. Jerry Reynolds told me to call Brad. I did and told him I wanted an Elantra Sport, White w/Black Cloth, NO Options as Hyundai charges too much for them as Factory Items. I can buy them later from the Parts Dept cheaper. The ONLY option on my car was Floor Mats which I took as the $40 difference from what I could buy them for was not enough to bug Brad over since he was having to go 200 miles to find the car. After he found the car on Friday and said they could not trade until Monday I waited. On Monday I told him I wanted the car to which he called later and said that the Conroe Dealer was working a Deal and it was NOT available. On Tuesday he called back and said he could get it after all, which I took as God's way of telling me I should buy this. I told him I would call Wednesday morning; I did and he put Sandee on it and got the car based on me telling him I would take it. I found that absolutely refreshing that he took my word for it with none of this "deposit nonsense" which I find very insulting. If I tell you I will do something and you do all you promise and deliver as promised, I will keep my end of the deal. He did, and I did. Very Easy, Very Enjoyable, and the way 2 persons that trust each other should work together. As I said, Brad then turned it over to Sandee once we made the deal to finish up and deliver the Car. She did everything I asked including having a 'clean' 2016 Elantra Sales Brochure at her desk when I arrived. Your F&I was respectful of my time while still informing me of what items you could offer to make my Car more enjoyable and worry-free. I bought NOTHING, even though a few items did sound interesting, and received 110% respect for my decisions with courtesy and professionalism!!! I gave you 5 Stars on everything except Price, which I consider was a fair deal (or I would not have bought) but being me, I would like to have had for a bit less. It was a VERY pleasurable way to buy a Car, and I had the opportunity to work with honorable people that respected ME!!! More

This was an awesome experience after the horrible time we had a Toyota dealership. MATTHEW AND THE F&I PERSON TREATED US VERY KINDLY AND MET OUR NEEDS COMPLETELY. WE ARE VERY PLEASED WITH OUR CAR AND THE ENT had a Toyota dealership. MATTHEW AND THE F&I PERSON TREATED US VERY KINDLY AND MET OUR NEEDS COMPLETELY. WE ARE VERY PLEASED WITH OUR CAR AND THE ENTIRE EXPERIENCE.We would highly recommend anyone to go and get a deal with Freeman Hyundai. More

Excellent This was the second car I have purchased from David Foster. David was very helpful both times, and I was very satisfied with the experience. Service h This was the second car I have purchased from David Foster. David was very helpful both times, and I was very satisfied with the experience. Service has also been good. More

Sold and Forgotten at Freeman Hyundai If you want to be treated like a number and then forgotten after the sale by the salesman and the dealership management, I guess Freeman Hyundai is th If you want to be treated like a number and then forgotten after the sale by the salesman and the dealership management, I guess Freeman Hyundai is the place you will want to buy your next car. Now, if I can only get them to replace the scratched window tinting on my new car. My recommendation is to not take delivery of any car from Freeman until everything is perfect. This includes getting your check in hand to pay off your old lease as agreed before you drive their car off the lot. Otherwise, you will wind up with a second full time job trying to get them to honor what they agreed to. More

great dealer and sales person great experience. great dealer. will buy from it again. I am having a wonderful time, best car buying experience ever. This never happen before. Bu great experience. great dealer. will buy from it again. I am having a wonderful time, best car buying experience ever. This never happen before. Buy from it. More

Great experience Sandee did a really great job! Next time I'm buying a new car, I want Sandee to be my person to buy from. Finance did a great job as well. It was fast Sandee did a really great job! Next time I'm buying a new car, I want Sandee to be my person to buy from. Finance did a great job as well. It was fast and professional. More

Happy customer Best car buying experience ever!!!! I'm completely satisfied with my new car and was so amazed I drove it off the lot. The folks at Freeman were Amazi Best car buying experience ever!!!! I'm completely satisfied with my new car and was so amazed I drove it off the lot. The folks at Freeman were Amazing! I'll never go anywhere else. More

Great Experience! This was my second purchase with Freedman Hyundai and could not be happier. Mary Little was my Sales person and was a delight to work with. She was so This was my second purchase with Freedman Hyundai and could not be happier. Mary Little was my Sales person and was a delight to work with. She was so polite and attentive. Her attention to all my questions was refreshing. I have no problem recommending this Dealership and have done so. Thank you again Mary!! More

Great price, but no honesty Mr. Roland Mueller, my salesperson, was really nice and honest. He took the time to explain to me all the features of the car even though it was prett Mr. Roland Mueller, my salesperson, was really nice and honest. He took the time to explain to me all the features of the car even though it was pretty late at night by the time we left. His manager however, Mr Brian, is very dishonest and cunning. He tried to trick me into believeing that he is giving me a discount while actually what he was doing was giving me part of my own money back. Be careful while dealing with him. Besides, both Mr. Brian and Mr. Brad Collins never answer any calls, nor do they call back unless you say that you're calling regarding buying a new car. Really sad More