Norm Reeves Hyundai of Irving

Easy experience Jim ensured he had exactly what I was looking for when I arrived. No gimmicks.y car was waiting for me when I arrived. I drove past a few Hyundai deal Jim ensured he had exactly what I was looking for when I arrived. No gimmicks.y car was waiting for me when I arrived. I drove past a few Hyundai dealerships because Jim seemed honest and knowledgeable. It was worth the drive. More

My purchase went smoothly, though the pricing was a bit diff Every part of my experience was exceptional. However, once we got to pricing, there was a period of lack of communication in which the dealership kept Every part of my experience was exceptional. However, once we got to pricing, there was a period of lack of communication in which the dealership kept trying to convince me to purchase the car with an outrageous 4% APR. As a result I spent over an hour staring at a price sheet that was far beyond what I was willing to pay with no one at the dealership telling me why that may be. In the end, we figured it out and I was satisfied with my purchase but was very frustrated that it took longer than needed More

Honest, Friendly & Professuonal John Luke is great! Our car wasn't exactly "up to snuff" and he made sure everything was completely safe before he would sell it to us. This was very John Luke is great! Our car wasn't exactly "up to snuff" and he made sure everything was completely safe before he would sell it to us. This was very important to us since we have a 10 month old baby girl. He was up front and honest about everything and everyone we dealt with was friendly and professional. I wold definitely recommend friends and family to see John Luke and the dealership! More

nice experience Good experience buying car I found on the internet. Mr. Luke even sent me a copy of the CarFax and went to check out the car when I needed to know wh Good experience buying car I found on the internet. Mr. Luke even sent me a copy of the CarFax and went to check out the car when I needed to know whether someone had ever smoked in it. He even let me use his desk computer to contact my insurance company to get coverage before I drove the car home. More

No pressure, helpful, great experience I've purchased about 10 cars in my lifetime. This was hands down the best experience I've had! They were all helpful and friendly, and there wasn't an I've purchased about 10 cars in my lifetime. This was hands down the best experience I've had! They were all helpful and friendly, and there wasn't any pressure to purchase! More

Looking for a great experience. Look no further. Most enjoyable car buying experience I've ever had. Very professional and relaxed staff. I have bought 4 new cars and been to many more dealerships an Most enjoyable car buying experience I've ever had. Very professional and relaxed staff. I have bought 4 new cars and been to many more dealerships and this place was miles beyond the other places. More

Customer service was above and beyond our expectations This was our first experience buying a brand new vehicle. We visited several dealerships before going to Freeman Hyundai. William was patient, persona This was our first experience buying a brand new vehicle. We visited several dealerships before going to Freeman Hyundai. William was patient, personable, honest, and took the time to answer all our questions. While the salesman at the other dealerships tried every high pressure sales tactic in the book (literally everything from bashing the vehicle we drove to the dealership, to taking our keys, to offering gift cards and food just to listen to some other "manager" try to give us a deal), William took the time to listen to our likes and dislikes. He didn't try to sell us a car that we didn't want. Being first time buyers we did not make it easy for William but he was always professional courteous. We will definitely be recommending him to everyone we come across who is looking to buy a car and Freeman will definitely have a few more life long customers. Thank you for making our first new car experience a great one! More

excellent I had no problems and got a great deal on a car for my teen son. It was a pleasure to work with Mary Little. I had no problems and got a great deal on a car for my teen son. It was a pleasure to work with Mary Little. More

Failure in service department led me to buy a new car. I bought a new car after having 3 batteries installed in my 2007 Vera Cruz and all 3 left me stranded within a week after installation. The service de I bought a new car after having 3 batteries installed in my 2007 Vera Cruz and all 3 left me stranded within a week after installation. The service department kept saying they were just bad batteries. I lost confidence in my car and got a new one. My partner also has a 2010 Vera Cruz and had a battery that was 5 months old go dead. They installed a new battery and within a week that battery went dead. It is back in the shop going on the 2nd day with no word from the dealership. What is going on? More

Outstanding experience I probably visited about 10 dealerships before I made my decision. Freeman gave me the best experience so far, absolutely no traditional tactics strai I probably visited about 10 dealerships before I made my decision. Freeman gave me the best experience so far, absolutely no traditional tactics straight to point pricing. Especially my sales rep roland, extremely professional and very patient. I purchase experience felt more like a partnership than a sale. This is my 2nd vehicle purchase at freeman, kudos to high standards. The only thing I would recommend is that they improve the dealership in Irving, the building is very dated needs a serious facelift. More