Norm Reeves Hyundai of Irving

Very straighforward pricing. No hidden numbers. I was told the exact price, no dealer add-ons. Straight forward process, no haggling and done. They were also very nice during financing, even thoug I was told the exact price, no dealer add-ons. Straight forward process, no haggling and done. They were also very nice during financing, even though we didn't go through them. More

Great experience buying two vehicles in quick succession We dealt with Roland Mueller who was an absolute pleasure to deal with. He is attentive, straight forward, and extremely customer-oriented. I was mos We dealt with Roland Mueller who was an absolute pleasure to deal with. He is attentive, straight forward, and extremely customer-oriented. I was most pleased with how easy he made it for us to find and select the vehicles we wanted. More

Service department lacks customer service skills So, I bought a 2015 Genesis that was 'executive' owned by a Hyundai executive. It had very low miles and was sold as NEW. I informed Freeman Hyundai So, I bought a 2015 Genesis that was 'executive' owned by a Hyundai executive. It had very low miles and was sold as NEW. I informed Freeman Hyundai service department (Aaron) that I tried to register the Bluelink service and Bluelink told me the telematics in the car needs replaced. I have contacted Aaron in service on 3 more occasions over a period of 4 weeks and have been advised that the part would be in on 'Friday' or 'Tuesday' and that he would call me back. I purchased my car nearly 2 months ago and I have yet to receive 1 callback or voicemail from a Freeman Hyundai rep. I am not a happy camper, but luckily I am only leasing this car. It will go back to Hyundai at the end of the lease and I will no longer purchase from Hyundai. I have advised Hyundai corporate of this issue, too. I don't know who to contact if 'Aaron' isn't the right person to call so I'm filling out this review. Please advise if you will fix my car. Secondly, I can't even add this VIN to MyHyundai.com as it says the car is already registered. I don't know to whom as I have owned it for 2 months already. More

Purchase experience Was purchasing the Elantra through the internet and was able to quickly get the paperwork done and close on the vehicle of choice. Quick and easy exp Was purchasing the Elantra through the internet and was able to quickly get the paperwork done and close on the vehicle of choice. Quick and easy experience. I will return. More

Very good experience. Thanks very much for your kindness It was very good. I got what i wanted so I'm happy. I will tell my friends about Freeman Hyundai. Keep up the good work. Thanks..... It was very good. I got what i wanted so I'm happy. I will tell my friends about Freeman Hyundai. Keep up the good work. Thanks..... More

Great buying experience with Freeman and a great car value. I used True Car and Freeman Hyundai was one of dealers who responded. I noted that Freeman was highly rated and decided to buy my vehicle from them. A I used True Car and Freeman Hyundai was one of dealers who responded. I noted that Freeman was highly rated and decided to buy my vehicle from them. At every step in the process, Freeman performed exactly as expected. My salesman was open, forthright, and transparent about everything via email, on the phone, and in person! I would like to have my Sonata serviced at Freeman, but I live in West Texas, so this is not really practical. Still, if I'm going to be in Dallas during a service interval, I will schedule the service at Freeman. I highly recommend Freeman. If I buy new or used in the future, I would be happy to deal with Freeman again. More

"Very Pleasant Experience" After seeing your internet ad for a used van I liked, I called the dealership and spoke with John Luke. This was after 9:00pm. John was very plea After seeing your internet ad for a used van I liked, I called the dealership and spoke with John Luke. This was after 9:00pm. John was very pleasant and professional. I went to the dealership the next day, met John and drove the vehicle. He answered my questions to my satisfaction and we came to an agreement on a price. I was on my way with the purchase of this vehicle in 45 minutes. I was very pleased with the service I received from John and the staff that helped in my purchase. Danny More

Friendly and Accommodating! John Luke was an excellent help in selecting my new car. Full of information and absolutely no pressure he walked me through the entire process. My hu John Luke was an excellent help in selecting my new car. Full of information and absolutely no pressure he walked me through the entire process. My husband also loves the Hyundai brand and I can certainly see us returning here in the future! -Leslie More

Great Experience Will purchase all my vehicles here and get all my services done here! Everyone is great, especially David Frost!! I have already recommended 2 other p Will purchase all my vehicles here and get all my services done here! Everyone is great, especially David Frost!! I have already recommended 2 other people to him. More

Always great service The whole Freeman team is great. I have never had a bad experience here. To state it in a positive manner, I have always been dealt with courteously The whole Freeman team is great. I have never had a bad experience here. To state it in a positive manner, I have always been dealt with courteously, and professionally. The team has always been available to answer my questions or found the right person who could. More