Norm Reeves Hyundai of Irving

Excellent Service Dept Always excellent service dept, managers and staff. Will continue to come back regularly because they are the best! Best to everyone in this pandemic Always excellent service dept, managers and staff. Will continue to come back regularly because they are the best! Best to everyone in this pandemic and hope your dealership and service dept stays safe and healthy. Thank You! More

Awesome Hyundai family!!! Got me exactly what I wanted!! I couldn’t be happier with my purchase and no one tried to pressure me into anything. I couldn’t be happier with my purchase and no one tried to pressure me into anything. More

Great quick service and Herb Asanarong is an all star.He alone would be the reason I would return to Freeman for future service and any Hyundai car purchase. alone would be the reason I would return to Freeman for future service and any Hyundai car purchase. More

Everyone was pleasant and the service was excellent. The only thing I disliked was that some of the customers did not have masks on. This should have been noticeable. only thing I disliked was that some of the customers did not have masks on. This should have been noticeable. More

They handled my emergency really well. I thought I had broken my door handle a few days ago, but it continued to work...until it didn't. I couldn't get out that door, so I hustled over to t I thought I had broken my door handle a few days ago, but it continued to work...until it didn't. I couldn't get out that door, so I hustled over to the dealership without an appointment. This was an emergency. Though they were busy, they fit me in. They even had the parts I needed in stock. It took them 1 1/2 hours to get the job done and me on my way. Happy experience, and Taz is great, as usual! More

Overall great experience with this dealer. Was shown some awesome vehicles, and great promotional financing. Larry was a pleasure to work with. I had only one hiccup with one finance guy... but that problem awesome vehicles, and great promotional financing. Larry was a pleasure to work with. I had only one hiccup with one finance guy... but that problem was swiftly corrected when the Finance Director stepped in to take over. More

Responsive Service Ken did a great job of taking care of my service, as he always does. It was a recall repair on the ABS system, His crew completed the work promptly, a Ken did a great job of taking care of my service, as he always does. It was a recall repair on the ABS system, His crew completed the work promptly, and provided a place for me to wait while maintaining "social distancing" requirement of "shelter in place" rules to stop the CoronaVirus. More

Excellent Experience This was my first visit to Freeman Hyundai for my 2016 Sonata and I must say it was a pleasure dealing with Herb Asanarong. He was polite, professiona This was my first visit to Freeman Hyundai for my 2016 Sonata and I must say it was a pleasure dealing with Herb Asanarong. He was polite, professional and communicated with me during the entire service. I will not hesitate going back to Freeman Hyundai and hope I will receive the same great service, More

Great Service! The battery on my car died. They towed it in and provided a nice loaner. The battery was extremely expensive to replace so Ken called Genesis and aske The battery on my car died. They towed it in and provided a nice loaner. The battery was extremely expensive to replace so Ken called Genesis and asked them to provide at no charge! Thank you all! More

Excellent Service Great Customer Satisfaction Ken Demarest has always been a very helpful professional. I've always had excellent service here; Ken kept me well informed. I felt well taken care Ken Demarest has always been a very helpful professional. I've always had excellent service here; Ken kept me well informed. I felt well taken care of at Freeman Hyundai. More