Norm Reeves Hyundai of Irving

Herb provided excellent customer service during my check-in and throughout the service process. He was able to provide explanations for all of the services being performed. Ken was efficient and frien check-in and throughout the service process. He was able to provide explanations for all of the services being performed. Ken was efficient and friendly during my pickup and checkout. More

My sales person Edida was very helpful and a pleasure to work with. However, the finance person said he gave me extended power train warranty only to see that he added $2,500 to the price. That is not givin work with. However, the finance person said he gave me extended power train warranty only to see that he added $2,500 to the price. That is not giving, but a terrible tactic to add to the price of the vehicle. More

Very easy experience in buying a new car Very professional team! I really liked working with the Larry Chase - he is very knowledgeable and professional. The dealership is one of the best tha Very professional team! I really liked working with the Larry Chase - he is very knowledgeable and professional. The dealership is one of the best that I have worked with in buying a car. More

Service for Hyundai Sonata 2014 Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. Herb was so helpful for telling me the problems of my sonata. He showed/quoted me the services needed for my sonata without pressuring me. More

Always good! I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to I am always happy with Freeman's support--Bradley, the new Genesis guy, worked with me to service my Genesis on a convenient day and was responsive to our every other need too. More

Excellent customer service and very friendly. Scott explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him explained the services needed in a way that I could understand and without feeling immediately pressured. He respected and understood when I told him I would take the service estimate to my husband. More

I showed up without an appointment on a Saturday, which is always busy and was able to get the service I needed. Always friendly helpful people at Freeman. is always busy and was able to get the service I needed. Always friendly helpful people at Freeman. More

Pretty good service I have now used this service department several times for my Genesis. They usually get about 99% of the requested work done. However, I have had to re I have now used this service department several times for my Genesis. They usually get about 99% of the requested work done. However, I have had to review their work after several appointments only to occasionally find that one item was forgotten. More

As usual, wonderful service with outstanding technicians and service managers. Was seen in time and my car finished, washed and ready to go when promised! and service managers. Was seen in time and my car finished, washed and ready to go when promised! More

Professional, great lobby area and clean restrooms! I like having access to Pat to answer some “technical” questions I may have. Only one minor con, when you walk in someone should look up and greet you. like having access to Pat to answer some “technical” questions I may have. Only one minor con, when you walk in someone should look up and greet you. More