Norm Reeves Hyundai of Irving

Service - Oil Change I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to I recently took my Santa Fe to Freeman Hyundai for a scheduled oil change. I am very happy with everything from the ease of making the appointment to the car wash at vehicle delivery. More

Daisy was phenomenal!! Nothing is as stressful as buying a car by yourself! Especially your first one. I pulled up in my beat up hand-me-down car and Daisy walked right outs Nothing is as stressful as buying a car by yourself! Especially your first one. I pulled up in my beat up hand-me-down car and Daisy walked right outside to greet me. She stayed within my budget and style and was happy the whole way through. She offered a trade in for my car and helped explain everything throughly. I even came back and bought a second car from her! 😄 Awesome sauce all around. More

Hyundai service center The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was fri The service techs were attentive precise and informative. The mechanic Pat was very informative and explained each repair. Overall atmosphere was friendly and customer oriented. More

Service Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people t Sometimes walking into the auto-arena can be a little intimidating and also a bit pricy. What a relief it was to meet such kind and confident people to provide me all of my options and consistently check in to give me status updates. In addition the prices were affordable and the service exceeded greatness. More

Outstanding Genesis Service Valet Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully clea Bradley Levine did his usual first-class job! He ensured my concerns were addressed. One minor criticism, the front end of my car was not fully cleaned. The road grime and bugs on the lower portion of the bumper and air dam had not been removed. The rest of the vehicle was polished both exterior and interior. Another comment that is beyond Bradley's or the other service technician's power: the delay in getting the service scheduled. This was the first of my service valet requests that was not scheduled within 3-5 days. My vehicle exceed the proscribed mileage by almost 1500 miles before the service could be done. I understand that Freeman and another Genesis dealer are having to pick up the Service Valet commitments for Genesis vehicles sold by other dealerships that have discontinued Genesis service in the DFW Metroplex. In the meanwhile, I suggest reserving a service date at least 2 weeks in advance. More

Always superior service at Freeman! Never a problem at Freeman! Courtesy, Integrity, Excellent customer service are a guarantee. All the service reps are absolute professionals who wan Never a problem at Freeman! Courtesy, Integrity, Excellent customer service are a guarantee. All the service reps are absolute professionals who want the best for the customer. Thanks KenDemarest for all your hard work! More

Always an Excellent Experience I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service depa I purchased my G80 here and have always had the vehicle serviced here just because of the excellent customer experience provided by their service department. They're a top-notch team who know their vehicles and what it takes to maintain them. I generally wait in their service lounge while they work on my vehicle simply because the waiting area is clean, comfortable and quiet - an excellent place to catch up on my work. They have snacks and refreshments for those who are in between meals and the WiFi is exceptional - just want I need to get work done. My advisor, Bradley Levine stopped by the lounge every few minutes to give me a blow by blow description of the work being performed and how much longer it would be. I have no qualms about referring my friends and neighbors to Freeman. From sales to service, it's exceptional! More

LOVE THIS DEALERSHIP Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked Great place , friendly service , and free car washes and oil change what’s more to love ?! Got an amazing deal on my brand new Tucson and they worked so hard to get me approved regardless of my loan on another car ! So they genuinely care and service department is so helpful and friendly ! More

Car purchasing This was my first time in buying a car and let me just tell you it was very smooth and easy. Daisey was very helpful, and nice!! She made the process This was my first time in buying a car and let me just tell you it was very smooth and easy. Daisey was very helpful, and nice!! She made the process very smooth and was very understanding! I would definitely recommend her! You will not regret it :) She is great!!!!!!! More

Pretty painless car purchasing experience. Having been in the buying, selling and servicing world for over 40 years, I can be a pretty demanding prospect and customer. The folks at Freeman all Having been in the buying, selling and servicing world for over 40 years, I can be a pretty demanding prospect and customer. The folks at Freeman all received passing grades. More