Norm Reeves Hyundai of Irving

It the best dealer ever they know how to make customers happy and comfortable i happy and comfortable i More

I will never take take my car here again like ever again they took more than 1 month to get my car fixed which was really simple fix I could have done it myself but I wanted OEM parts so I figured I’d just they took more than 1 month to get my car fixed which was really simple fix I could have done it myself but I wanted OEM parts so I figured I’d just use my insurance and take it to the dealership I was also curious about that process being that I always fix my own cars but now I know to NEVER take my car to a dealership for work I had to get 4 car rental extensions because they were not done with the car because 1 excuse led to another and was told 2 times that within 1 more week the car will be completely ready for you and was not I do not like this dealership they were nice people but to replace a bumper and radiator is a 1 day fix even with paint matching but yeah if I can give -10 stars I would!! STAY AWAY AND FIX IT YOURSELF SAVE YOUR TIME!!! More

I like the buying experience. But I feel follow-up is not there afterwards for registration number But I feel follow-up is not there afterwards for registration number More

It is very difficult to do business with you. The app and the website are terrible. When I can get someone on the phone, they perform badly. I was told I could not schedule on a certain date. The app and the website are terrible. When I can get someone on the phone, they perform badly. I was told I could not schedule on a certain date. I called back and that person set me up on that date. After getting the service done, I received an email telling me I needed to schedule service. So, my conclusion is that you are very disorganized. More

Sam was very nice and effective. Although he wasn't the one fixing the car, it was done early and he was on top of communication. Although he wasn't the one fixing the car, it was done early and he was on top of communication. More

Great experience. The staff is the best and I would highly recommend Norm Reeves Hyundai to everyone !!! The staff is the best and I would highly recommend Norm Reeves Hyundai to everyone !!! More

Great work. Superb customer service. Mr kevin. Is the mvp. Happy camper. Thank u folks. Superb customer service. Mr kevin. Is the mvp. Happy camper. Thank u folks. More

Lou Margetis did an excellent job in explaining and demonstrating, he is very respectful, very knowledgeable and has alot of patience. He is very attention to detail. No pressure at all when buying. Wi demonstrating, he is very respectful, very knowledgeable and has alot of patience. He is very attention to detail. No pressure at all when buying. Will definitely recommend this dealership. More

Good Staff. Loved my experience there. Lou did everything to accommodate me and helped with everything I needed. Loved my experience there. Lou did everything to accommodate me and helped with everything I needed. More

Don’t take your vehicle here. Terrible service they don’t stand behind their work. Overcharge for their work hit you with a diagnostic fee 208.00 slow service run around to talk t Terrible service they don’t stand behind their work. Overcharge for their work hit you with a diagnostic fee 208.00 slow service run around to talk to someone. Totally terrible experience overall. More