Norm Reeves Hyundai of Irving

Service dept on top of my issues ... as usual!!! Yesterday I drove into the service dept with a completely unusual issue that was unheard of in the history of the service dept. Both Dale Gentry and Yesterday I drove into the service dept with a completely unusual issue that was unheard of in the history of the service dept. Both Dale Gentry and Ken Demarest got immediately involved and after a few minutes service manager Larry walked through and got involved when he overheard part of the discussion. Anyway, between the three of them they came up with what they believe is a fix for my problem, sent the car back to the shop and 45 minutes later the repair was completed. I believe so firmly in the competence and abilities of everyone involved including the serviceman who completed the repair that I am confident that the issue is resolved. What a team!!! More

Quickest Time of Buying a New Car Larry found the car I wanted. He called and told me he found me my car. I went to buy it. Done deal. No bickering or dealing. Easy purchase. Larry found the car I wanted. He called and told me he found me my car. I went to buy it. Done deal. No bickering or dealing. Easy purchase. More

Painless experience Had a great experience in leasing my new 2018 Tucson. Great dealership to work with. This was my second time working with Freeman. We leased a Mazda C Had a great experience in leasing my new 2018 Tucson. Great dealership to work with. This was my second time working with Freeman. We leased a Mazda CX-5 for my daughter last year. Would highly recommend others to shop here. More

Review Made purchasing a car pleasant and positive from sales, financing and service department. Have already recommended you to friends. Look forward to de Made purchasing a car pleasant and positive from sales, financing and service department. Have already recommended you to friends. Look forward to dealing with you in the future. More

Car Puchase for Teen This is an excellent place to shop if you are looking for something specific in a car, such as age, mileage, and most of all price. From the moment t This is an excellent place to shop if you are looking for something specific in a car, such as age, mileage, and most of all price. From the moment that I called, the vehicle was located and all information was given on the vehicle. From there, every effort seemed to be made to satisfy us which eventually led to a purchase since we felt comfortable with Bret and the staff. A fair price was negotiated and we left satisfied. Therefore, I Thank this dealership and would indeed recommend them. More

Always happy when finished Always have a pleasant experience each time I come with a problem. This is too much trouble when you are happy happy. Happy. So silly. Always have a pleasant experience each time I come with a problem. This is too much trouble when you are happy happy. Happy. So silly. More

Best Saleslady Ever My family buys car directly from Sandee Jiminez and if you show up at Freeman’s she’s the main lady you should see. She’s honest and has never put her My family buys car directly from Sandee Jiminez and if you show up at Freeman’s she’s the main lady you should see. She’s honest and has never put her commission before us. I’d 100% recommended talking to this wonderful woman at this amazing car dealership. More

REPLACE BROKEN WHEEL STUD / INSPECTION Appointment was "lost", however service department took me right in, performed the task in quoted time and cost. Friendly, courteous - no problems at Appointment was "lost", however service department took me right in, performed the task in quoted time and cost. Friendly, courteous - no problems at all. Thanks More

Returning Customer is Satisfied I have been buying my cars from Freeman since my first Olds 442 in 1968. Always a great dealership and I will keep coming back. I have been buying my cars from Freeman since my first Olds 442 in 1968. Always a great dealership and I will keep coming back. More

Very helpful in every way! Awesome customer service Larry was very helpful with all the process and made everything so easy. I would definitely recommend other people to this de Awesome customer service Larry was very helpful with all the process and made everything so easy. I would definitely recommend other people to this dealership so they can receive the great customer I had. More