Norm Reeves Hyundai of Irving

Always Impeccable Service Jesus was the service dept representative I worked with. He was attentive to my needs, provided excellent customer service and ensured I got great ser Jesus was the service dept representative I worked with. He was attentive to my needs, provided excellent customer service and ensured I got great service. More

In-and-Out I arrived around noon or so that day and the staff was at the ready to give me the car I found on their website. They did not try to hassle more money I arrived around noon or so that day and the staff was at the ready to give me the car I found on their website. They did not try to hassle more money out of me, but gladly sold me a fair priced car. More

Genesis A Great Owning Experience As a former Lexus owner since 1989, I'm on my second Genesis. I find that the Genesis experience is equal or above my experiences with Lexus. They are As a former Lexus owner since 1989, I'm on my second Genesis. I find that the Genesis experience is equal or above my experiences with Lexus. They are the new standard for Lexus, BMW and Mercedes to contend with. A great value for the car buying public. More

Transparancy, I really appreciated having all the costs and rebates laid out in a email. I was able to finally compare "Apples to Apples". A shout out to Jim Pilars I really appreciated having all the costs and rebates laid out in a email. I was able to finally compare "Apples to Apples". A shout out to Jim Pilarski who was a pleasure to work with. More

Great experience We bought two new Sonatas from Larry and we are very happy with our purchase. He did a great job in showing off the car's features and why Hyundais ar We bought two new Sonatas from Larry and we are very happy with our purchase. He did a great job in showing off the car's features and why Hyundais are such a great car. More

Routine service Despite not having an appointment, I received prompt and attentive service. The customer lounge is comfortable, and I appreciate the WiFi so I can get Despite not having an appointment, I received prompt and attentive service. The customer lounge is comfortable, and I appreciate the WiFi so I can get some work done while waiting. My car was ready by the time promised. More

Great Customer Service As always the service dept, is outstanding! My appt was at 7am I was running a few minutes late due to traffic, Anna first waited on me and said Ken w As always the service dept, is outstanding! My appt was at 7am I was running a few minutes late due to traffic, Anna first waited on me and said Ken was having some computer problems but she would help me get started, very professional and friendly and during my wait time Ken Demarest followed through with the service update of my vehicle. I purchased my vehicle from you guys and have always tried to come back to your location for service to my vehicle, although last year I was at Freeman Hyundai in Mesquite and didnt have a great experience there. Great group of people here and has been honest and upfront! Thanks again. More

New purchase Maxanna was very helpful and made this process very smooth. I will definitely recommend people to her. I was unsure about buying a new car but felt ve Maxanna was very helpful and made this process very smooth. I will definitely recommend people to her. I was unsure about buying a new car but felt very comfortable with her and she met all of my needs. More

I was in for a recall and was pleased with the service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. More

No pressure sales Good people who want to sell you a car, seeing that's why they're in business and work there, but there wasn't high pressure and they presented optio Good people who want to sell you a car, seeing that's why they're in business and work there, but there wasn't high pressure and they presented options forgetting what you want. Gabe me a great trade in value and came way down on the price of their vehicle. More