Norm Reeves Hyundai of Irving

Service Experience, Top Notch Ken was extremely helpful when I arrived in the morning last Friday. After explaining our issue he had an idea of the potential problem. Later that Ken was extremely helpful when I arrived in the morning last Friday. After explaining our issue he had an idea of the potential problem. Later that afternoon their technician had evaluated the issue and installed the part under warranty. The car was ready that same afternoon for pickup. I can honestly say this was my best dealer service experience. I will recommend this dealer to my friends. Great product and service. More

love the car We have the 2016 Ultra Limited Hybrid and want a similar one to replace my aging car. Now we have both a 2016 and 2017. Love um both We have the 2016 Ultra Limited Hybrid and want a similar one to replace my aging car. Now we have both a 2016 and 2017. Love um both More

Great Hyundai dealer Excellent experience, smooth transaction and good quality. Sales Staff is courteous and very clear on options and the delivery is the fastest - immedi Excellent experience, smooth transaction and good quality. Sales Staff is courteous and very clear on options and the delivery is the fastest - immediate! Sandee is true Sales person that makes you very comfortable from the test drive to the delivery of the car. More

My service experience I arrived 10 minutes early and they were ready for me. They had told me how long it would take and I decided to wait for my car. They escorted me to I arrived 10 minutes early and they were ready for me. They had told me how long it would take and I decided to wait for my car. They escorted me to the waiting room where I was offered donuts and drinks. I watched the TV and read the paper. My car was ready right on time and I was very pleased with the people and the service. I will be back !! I will buy here again. Excellent 5 Stars service !! More

excellent experience I had a good experience buying this car. I would recommend the dealership to others. I have nothing more to add to this section. Thank you I had a good experience buying this car. I would recommend the dealership to others. I have nothing more to add to this section. Thank you More

Excited I didnt think i could ever get a brand new vehicle! My credit was not good considering my divorce several years ago. It was amazing! I didnt think i could ever get a brand new vehicle! My credit was not good considering my divorce several years ago. It was amazing! More

Freeman Service is excellent Genesis left me high and dry when I called Bluelink for a flat tire repair. I changed the tire myself, took it to Freeman and they repaired the flat, Genesis left me high and dry when I called Bluelink for a flat tire repair. I changed the tire myself, took it to Freeman and they repaired the flat, reinstalled the tire with balancing and washed the car. I appreciated how they made it right. More

Thank goodness for the service guys! I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I h I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I hung up without making an appt for the next day since I needed my headlight replaced asap. Thankfully I called back and got one of the service guys. He said that of course for something like that they would work me in, which they did very speedily and efficiently. That receptionist certainly needs to learn Freeman's culture because that is not how I am normally treated. More

recall install Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was no Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was not in the original position. More

Hyundai Sales and Service Experience at Freeman Hyundai I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service D I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service Department is timely, efficient and reliable. I have no complaints. Please keep up the good work in customer satisfaction. We used to be a die hard Nissan customer and purchase 4 new vehicles in a 9 year period (1 Sentra, 2 Stanza and one pick up truck) before switching to Hyundai, All it took was one bad service experience at Nissan before we switched. Thanks. More