Norm Reeves Hyundai of Irving

Great Customer Service As always the service dept, is outstanding! My appt was at 7am I was running a few minutes late due to traffic, Anna first waited on me and said Ken w As always the service dept, is outstanding! My appt was at 7am I was running a few minutes late due to traffic, Anna first waited on me and said Ken was having some computer problems but she would help me get started, very professional and friendly and during my wait time Ken Demarest followed through with the service update of my vehicle. I purchased my vehicle from you guys and have always tried to come back to your location for service to my vehicle, although last year I was at Freeman Hyundai in Mesquite and didnt have a great experience there. Great group of people here and has been honest and upfront! Thanks again. More

Transparancy, I really appreciated having all the costs and rebates laid out in a email. I was able to finally compare "Apples to Apples". A shout out to Jim Pilars I really appreciated having all the costs and rebates laid out in a email. I was able to finally compare "Apples to Apples". A shout out to Jim Pilarski who was a pleasure to work with. More

Great experience We bought two new Sonatas from Larry and we are very happy with our purchase. He did a great job in showing off the car's features and why Hyundais ar We bought two new Sonatas from Larry and we are very happy with our purchase. He did a great job in showing off the car's features and why Hyundais are such a great car. More

New purchase Maxanna was very helpful and made this process very smooth. I will definitely recommend people to her. I was unsure about buying a new car but felt ve Maxanna was very helpful and made this process very smooth. I will definitely recommend people to her. I was unsure about buying a new car but felt very comfortable with her and she met all of my needs. More

I was in for a recall and was pleased with the service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. I was pleased with the service and they informed me how long I would have to wait. It was less time and that was good. Good service. More

No pressure sales Good people who want to sell you a car, seeing that's why they're in business and work there, but there wasn't high pressure and they presented optio Good people who want to sell you a car, seeing that's why they're in business and work there, but there wasn't high pressure and they presented options forgetting what you want. Gabe me a great trade in value and came way down on the price of their vehicle. More

Maintenance service Ken is the best advisor I have ever had and I by pass two other Hyundai dealerships to come to Ken Demarst at Freeman Hyundai. Ken is the best advisor I have ever had and I by pass two other Hyundai dealerships to come to Ken Demarst at Freeman Hyundai. More

Happy Customer In the past 4 years I have only used Mr. Darrin Bridges as my salesperson, he has been such a big help with all needs that this is my 3rd car purchase In the past 4 years I have only used Mr. Darrin Bridges as my salesperson, he has been such a big help with all needs that this is my 3rd car purchased with Freeman Hyundai. I really enjoy the courtesy & professionalism that he has provided me with since 2013. More

Good Expierence All Good, Car was ready to go and was what we agreed on. This is the fourth Hyundia in our family so obviously we are pleased with the cars. All Good, Car was ready to go and was what we agreed on. This is the fourth Hyundia in our family so obviously we are pleased with the cars. More

Excellent Very professional, attentive, knowledgeable, easy to deal with, no hi pressure salesmanship, good follow up and follow through. They made the entire Very professional, attentive, knowledgeable, easy to deal with, no hi pressure salesmanship, good follow up and follow through. They made the entire process very easy and non-stressful. Reviewed & explained all features of the vehicle in detail. More