Norm Reeves Hyundai of Irving

Thank goodness for the service guys! I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I h I called first thing in the morning because my headlight was out. The receptionist said they had no appointments that day and could not get me in. I hung up without making an appt for the next day since I needed my headlight replaced asap. Thankfully I called back and got one of the service guys. He said that of course for something like that they would work me in, which they did very speedily and efficiently. That receptionist certainly needs to learn Freeman's culture because that is not how I am normally treated. More

recall install Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was no Dealership installation of recall secondary hood cable. Done in record time. The only complaint I have is the car was left running and the seat was not in the original position. More

Hyundai Sales and Service Experience at Freeman Hyundai I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service D I've used Freeman Hyundai since my first purchase in 2009. Since then I've purchased 2 more vehicles (all of them through David Foster). The Service Department is timely, efficient and reliable. I have no complaints. Please keep up the good work in customer satisfaction. We used to be a die hard Nissan customer and purchase 4 new vehicles in a 9 year period (1 Sentra, 2 Stanza and one pick up truck) before switching to Hyundai, All it took was one bad service experience at Nissan before we switched. Thanks. More

Love my car I love my new Elantra. It is a great ride. Everyone at Freeman is friendly. Sandee was so helpful. I look forward to getting my next car in about 10 y I love my new Elantra. It is a great ride. Everyone at Freeman is friendly. Sandee was so helpful. I look forward to getting my next car in about 10 yrs from Freeman. More

Reliable, Fast Service I felt really good about the experience and will come here more often when service is needed. Speedy check in and thank you for the shuttle ride back I felt really good about the experience and will come here more often when service is needed. Speedy check in and thank you for the shuttle ride back to work. More

Great experience! I arrived on a Saturday, around 11 a.m., a time I would expect to be fairly busy; and they were. However, I was immediately greeted at the door and w I arrived on a Saturday, around 11 a.m., a time I would expect to be fairly busy; and they were. However, I was immediately greeted at the door and when I told the salesman the vehicle I was interested in, was shown same immediately, and took it for a test drive. Prices and financing were discussed and agreed upon in a fairly short time frame, and then I waited probably 45 minutes until the next finance person was available to have me sign all the appropriate forms. Everyone was very pleasant and I never felt pressured. I felt the operation was about as streamlined as it could be, and very pleased with the results and the vehicle I drove away in around 1:30 p.m. More

Freeman Hyundai Rocks 2017 !! AWESOME !!!! I LOVE DAVID FOSTER HE IS THE BEST !! I FELT VERY GOOD KNOWING THAT DAVID FOSTER AND ADAM COOPER WOULD DEFINETLY TAKE CARE OF ME !! AWESOME !!!! I LOVE DAVID FOSTER HE IS THE BEST !! I FELT VERY GOOD KNOWING THAT DAVID FOSTER AND ADAM COOPER WOULD DEFINETLY TAKE CARE OF ME !! More

Fast and friendly service I've had a great experience every time I've taken my car in for service. They got me right in at my appointment time. I was hesitant to take my car to I've had a great experience every time I've taken my car in for service. They got me right in at my appointment time. I was hesitant to take my car to a dealership thinking it would be so much more expensive than other places. It was surprisingly affordable. Not to mention I trust them to give me an honest estimate and do good work on my Hyundai. More

Excellent customer service From the time I arrive to my departure, Freeman is very attentive & keeps me up to date on all service that is done or needs to be done. I have a Sant From the time I arrive to my departure, Freeman is very attentive & keeps me up to date on all service that is done or needs to be done. I have a Santa Fe and have never taken my vehicle anywhere else for service, and that includes oil & filter changes. More

Friendly and clean service This is my first Hyundai vehicle. Returned to dealership to address a recall. was greeted before I turned off the engine. Service advisor was courteou This is my first Hyundai vehicle. Returned to dealership to address a recall. was greeted before I turned off the engine. Service advisor was courteous and professional. The floor of the drive in was very clean with no spots. The waiting area was clean and pleasant. Everyone I encountered was smiling and polite so management must be doing something right! More