Norm Reeves Hyundai of Irving

Professional Staff I found the staff to be very professional and proficient at making the process move as quickly and painlessly as possible. I would recommend doing bu I found the staff to be very professional and proficient at making the process move as quickly and painlessly as possible. I would recommend doing business with these folks to anyone willing to listen. More

I was interested in Genesis after seeing the car at a show. I called and reached Darin. They did not have the car I wanted and he worked hard for 2 months to find it and was patient and kept me informed the en I called and reached Darin. They did not have the car I wanted and he worked hard for 2 months to find it and was patient and kept me informed the entire time. I enjoyed working with him. I would highly recommend him to anyone. More

Exceptional Sales - Internet Manager Darren Bridges We purchased our first Santa Fe from this dealership in 2008. We recently decided to return to Freeman to purchase a 2017 Santa Fe. We knew exactly wh We purchased our first Santa Fe from this dealership in 2008. We recently decided to return to Freeman to purchase a 2017 Santa Fe. We knew exactly what we wanted (make, model, color, add-ons, etc.) and Darren Bridges, Internet Manager worked with us to find everything we asked for. The follow up has been terrific. We really appreciate the customer service! More

Highly impressed I was highly impressed with this dealership and have beeen a return customer. We just purchased our 6th hyundai since 2013 and Everything was great as I was highly impressed with this dealership and have beeen a return customer. We just purchased our 6th hyundai since 2013 and Everything was great as always! Thank you! More

Once again Took the car for the first maintenance check. I didn't have an appointment but that didn't matter. I got the car serviced in no time. As usual I ha Took the car for the first maintenance check. I didn't have an appointment but that didn't matter. I got the car serviced in no time. As usual I had a minimum of problems. In and out in no time, thanks More

Great car buying experience Freeman Hyundai had the exact car model, color and interior at a great discounted price online. I called Adam Cooper and set up an appointment for th Freeman Hyundai had the exact car model, color and interior at a great discounted price online. I called Adam Cooper and set up an appointment for that afternoon. After a brief test drive, we were back at his desk in their showroom to start the paper work for me to buy the car. After that, Adam took me back to the finance department for the final loan processing. I forgot his name but I have never had such an interesting and enjoyable experience in discussing the finance options for a new vehicle. After that, I was on my way with my new car, having left my other car at their lot to be picked up later that evening. Total time in and out was less than a little over 2 hours--the quickest, shortest time I've ever spent buying a new car. More

Oil change and wheel balancing Exceptional service as always. They have a "quiet area" which is perfect for working while my car was being serviced. The technicians always explain w Exceptional service as always. They have a "quiet area" which is perfect for working while my car was being serviced. The technicians always explain what they will be doing, what they did, and what they found outside of what I brought the car in for. More

Best experience Not push at all and very undertanding. No tricks, and very friendly staff. Not like the other push Dealerships. I will definatelly go back and recomen Not push at all and very undertanding. No tricks, and very friendly staff. Not like the other push Dealerships. I will definatelly go back and recomend it! More

Takes care of customers Aaron always provides great customer service. He keeps me up to date on my vehicle while being serviced there. He is awesome and I enjoy working with Aaron always provides great customer service. He keeps me up to date on my vehicle while being serviced there. He is awesome and I enjoy working with him! More

Superb Customer Service As always, the Hyundai service crew was attentive, accommodating and efficient! My only complaint -for this visit- was I had an oil stain on the in As always, the Hyundai service crew was attentive, accommodating and efficient! My only complaint -for this visit- was I had an oil stain on the interior door panel, but I won't hold that against them; I know they would have corrected it had I notified them, but I was pushed for time and didn't go back. More