Norm Reeves Hyundai of Irving

Great car buying experience Freeman Hyundai had the exact car model, color and interior at a great discounted price online. I called Adam Cooper and set up an appointment for th Freeman Hyundai had the exact car model, color and interior at a great discounted price online. I called Adam Cooper and set up an appointment for that afternoon. After a brief test drive, we were back at his desk in their showroom to start the paper work for me to buy the car. After that, Adam took me back to the finance department for the final loan processing. I forgot his name but I have never had such an interesting and enjoyable experience in discussing the finance options for a new vehicle. After that, I was on my way with my new car, having left my other car at their lot to be picked up later that evening. Total time in and out was less than a little over 2 hours--the quickest, shortest time I've ever spent buying a new car. More

Oil change and wheel balancing Exceptional service as always. They have a "quiet area" which is perfect for working while my car was being serviced. The technicians always explain w Exceptional service as always. They have a "quiet area" which is perfect for working while my car was being serviced. The technicians always explain what they will be doing, what they did, and what they found outside of what I brought the car in for. More

Best experience Not push at all and very undertanding. No tricks, and very friendly staff. Not like the other push Dealerships. I will definatelly go back and recomen Not push at all and very undertanding. No tricks, and very friendly staff. Not like the other push Dealerships. I will definatelly go back and recomend it! More

Takes care of customers Aaron always provides great customer service. He keeps me up to date on my vehicle while being serviced there. He is awesome and I enjoy working with Aaron always provides great customer service. He keeps me up to date on my vehicle while being serviced there. He is awesome and I enjoy working with him! More

Superb Customer Service As always, the Hyundai service crew was attentive, accommodating and efficient! My only complaint -for this visit- was I had an oil stain on the in As always, the Hyundai service crew was attentive, accommodating and efficient! My only complaint -for this visit- was I had an oil stain on the interior door panel, but I won't hold that against them; I know they would have corrected it had I notified them, but I was pushed for time and didn't go back. More

Highly impressed I was highly impressed with this dealership and have beeen a return customer. We just purchased our 6th hyundai since 2013 and Everything was great as I was highly impressed with this dealership and have beeen a return customer. We just purchased our 6th hyundai since 2013 and Everything was great as always! Thank you! More

Clear online quote made for an easy buying experience Doing our internet shopping, we found that Freeman had the new Hyundai that we were looking for. Jim Pialarski provided a competitive online quote for Doing our internet shopping, we found that Freeman had the new Hyundai that we were looking for. Jim Pialarski provided a competitive online quote for us by email, and it was the true no-haggle sales price. He had the vehicle ready for us to test drive when we arrived, was knowledgeable about it and answered all of our questions, and was friendly and easy to work with on the sale. The fact that he stuck with the quoted price, covered everything thoroughly with no pressure on us, made sure we were satisfied before we left, and followed up afterwards with a courtesy call made this a refreshingly positive experience for us. More

great service visit! Went in for a recall service....which corrected all issues witj our airbag sensor and cruisr control. Also my wife had lost her key fob...I was expect Went in for a recall service....which corrected all issues witj our airbag sensor and cruisr control. Also my wife had lost her key fob...I was expecting to have to shell out 375$ for a new fob and programming....but it turned out our second fob wasn't damaged after all as previously thought...the batrery was just disabled. So our 2011 Sonata with 107k miles is like new again! And 0$ spent.....Thanks Freeman Hyundai! More

Happy Customers Thank you for listening and making this an easy experience. We enjoyed shopping and comparing cars online, and Jim was very knowledgeable and attentiv Thank you for listening and making this an easy experience. We enjoyed shopping and comparing cars online, and Jim was very knowledgeable and attentive to our wants/needs. More

Oil Change My vehicle was due for maintenance and oil change. I liked that the service department checked everything out to make sure my vehicle was running eff My vehicle was due for maintenance and oil change. I liked that the service department checked everything out to make sure my vehicle was running efficiently and safe to drive. More