
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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"My first leasing experience" I had a great service. I came for a lease and the customer service was excellent. 1. Christina Figures make a great job making us feel very welcome I had a great service. I came for a lease and the customer service was excellent. 1. Christina Figures make a great job making us feel very welcome and giving us options. 2. Martin Ramon explained us the process for leasing a car and the advantages. 3. Jesse Espinoza made the finance process go smoothly. 4. Rickie Ventura for welcome me to the Mazda family and be aware of future maintenance services. More
my visit Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledge Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledgeable More
Our New 2015 Mazda 3 Grand Touring Stephanie Foreman was AWESOME from start to finish of the sale, the financing team was also super. Terry Dixon in service is also a great MAZDA repres Stephanie Foreman was AWESOME from start to finish of the sale, the financing team was also super. Terry Dixon in service is also a great MAZDA represenative More
Extremely Happy Customer I purchased a 2016 Mazda CX-5. I worked with Edida, and her eagerness to show me the vehicle and explain all the bells and whistles the vehicle had t I purchased a 2016 Mazda CX-5. I worked with Edida, and her eagerness to show me the vehicle and explain all the bells and whistles the vehicle had to offer were exemplary. Her kindness and patience was well appreciated. The finance department was extremely helpful as well. I have already recommended several friends to purchase their next vehicle from Freeman Mazda!!! More
Purchased Mazda CX-5 I purchased a 2016 Mazda CX-5 this past weekend and had a great experience with Freeman Mazda & Edida Cruz. She was willing to work with me, patientl I purchased a 2016 Mazda CX-5 this past weekend and had a great experience with Freeman Mazda & Edida Cruz. She was willing to work with me, patiently, and get me the best deal possible. I would recommend any friends or family to shop for their next vehicle at Freeman Mazda. More
Patient, Honest Car Buying My wife and I bought our car (Saab 9-3!) from Freeman Mazda about a month ago. John Luke helped us out tremendously! We had been at one other dealersh My wife and I bought our car (Saab 9-3!) from Freeman Mazda about a month ago. John Luke helped us out tremendously! We had been at one other dealership ALL day and were pretty much ready to give up. We called ahead to set up a test drive for 2 vehicles and John had one of them (the other sold earlier that day) ready to go right when we walked in the door. No hassle, no pressure, gave us all the info we needed. We kept a wandering eye and open mind out for other cars while we were there and fell in love with our Saab. John stayed late to help us close the deal after hours and we walked away happy customers. The first thing my wife said when we left was that the next car we get, we will start at Freeman Mazda. More
Purchased used Acura We recently purchased a used Acura that we found on the internet from Freeman a couple of weeks ago. Although there were a couple of glitches in the p We recently purchased a used Acura that we found on the internet from Freeman a couple of weeks ago. Although there were a couple of glitches in the process, our salesman, John Luke, worked hard to make things right. I highly recommend John Luke for a pleasant, no pressure, used car purchase. More
WONDERFUL SERVICE Everyone was so GREAT! I felt like family when I walked in and they did everything in their power to make me feel comfortable. I kept coming back to m Everyone was so GREAT! I felt like family when I walked in and they did everything in their power to make me feel comfortable. I kept coming back to make sure I was making the right decision and they treated me good every time. I defiantly will be coming back and will tell anyone that needs a car I would tell them to go see MOLLY or T-Boe. :-) Brain the finical manger was great too. Keep up the good work guys. More
Top notch, positive experience all around I felt Edida was transparent and we could have very comfortable conversation. I felt like I could ask her any questions or voice any concerns and she I felt Edida was transparent and we could have very comfortable conversation. I felt like I could ask her any questions or voice any concerns and she would never take offense, would answer as best she could, and if she happened not to have an answer to a question she was quick to get the answer. My wife worked with Edida as well when we almost bought a Mazda a few months earlier. We ended up getting a different vehicle then but the experience was so great with Edida that when life presented me with some need for a new vehicle and we saw the great deals Mazda was running, we immediately sought out Edida to work with her again. The price / lease payment we received for the Mazda 6 is incredible. I looked online for cars I could lease for $200/month and there was nothing even remotely close to the Mazda 6 interns of appearance, relative luxury, size, incredible gas mileage, highly reliable, etc. When it came to working out the details on the price, available vehicles, and things like that, Edida and her sales manager Trent were extremely fast in their exchanges and never kept me waiting long. There were no shady sales tactics going on. Again, I felt comfortable and that the whole process was very transparent as we looked at leasing vs buying and other things. We ended up having to get a car from another dealership to give me what I wanted and Trent and Edida gave me a brand new 2016 loaner car to drive for the few short days until my Mazda 6 arrives. And Edida is just incredibly friendly and positive as well which really makes the whole experience that much more pleasing. More
Sales person was very personable and up front - no surprises We traveled over 4.5 hrs to pick up this particular vehicle. They had what I wanted at a good price. Christina spent a long time going over the feat We traveled over 4.5 hrs to pick up this particular vehicle. They had what I wanted at a good price. Christina spent a long time going over the features of the vehicle. She was very patient. Impressed with the atmosphere -clean, contemporary, and relaxing. More