Norm Reeves Mazda

Great experience! My salesperson, Edida Cruz, was friendly, patient, and thorough in answering all my questions. She listened to my responses and helped me find the rig My salesperson, Edida Cruz, was friendly, patient, and thorough in answering all my questions. She listened to my responses and helped me find the right car for me rather than trying to push me toward a specific car. More

Awesome experience I had already visited another dealership that was very disappointing so was very surprised when my buying experience here was quick, efficient and act I had already visited another dealership that was very disappointing so was very surprised when my buying experience here was quick, efficient and actually enjoyable. I bought a 2016 Mazda CX5 which had to be brought in from another city. I was kept informed daily of the status of delivery. I could not ask for better customer service. I would highly recommend this dealership to anyone looking for a great car buying experience. More

Outstanding experience and people Buying a new car with a lease vehicle as a trade-in -- I expected it to be complicated and challenging. Instead, it was the easiest and least stressf Buying a new car with a lease vehicle as a trade-in -- I expected it to be complicated and challenging. Instead, it was the easiest and least stressful car purchase I have ever had. The knowledge and helpfulness of the sales and other staff was outstanding. I got a deal I felt was very reasonable and exactly the car and equipment I wanted. When the salesman I had talked to earlier was out that day (delivering a car to a another customer), I expected problems but his replacement, a "trainee", handled test drives, equipment options, and arranging the deal smoother than I have seen in 50 years of car buying. Even the financial staff handled the financial and service package options with great explanations and options to get the package I wanted. More

Amazing service beginning to end! I bought my 2016 Mazda 6 GT at Freeman Mazda today. It was the best car buying experience I've ever had! Edida Cruz was helpful and made us feel like I bought my 2016 Mazda 6 GT at Freeman Mazda today. It was the best car buying experience I've ever had! Edida Cruz was helpful and made us feel like we were human and not just another number. My husband bought a Mazda3 here a while back and still loves it! We will definitely recommend Freeman Mazda! On a scale of 1 to 10 we give it a 12!! More

Going to the extra mile My salesperson Raj and his manager Martin went out of their way to get me the exact car I wanted, even after I changed my mind at the list minute. My salesperson Raj and his manager Martin went out of their way to get me the exact car I wanted, even after I changed my mind at the list minute. More

Fantastic Low-Stress Car Buying Experience This is the second car I've leased through Freeman Mazda. The staff is amazing and bent over backwards to get me in a car that I wanted at a price I c This is the second car I've leased through Freeman Mazda. The staff is amazing and bent over backwards to get me in a car that I wanted at a price I could afford. Even when there were some hiccups, as there always are when car buying, Stephanie and her team went above and beyond to make everything work out. I would highly recommend Freeman Mazda. More

3rd Time's a Charm! This is the 3rd Mazda I have leased from Freeman Mazda and one of the most enjoyable experiences I have had getting a new car. Stephanie Foreman conta This is the 3rd Mazda I have leased from Freeman Mazda and one of the most enjoyable experiences I have had getting a new car. Stephanie Foreman contacted me about trading in my car and while I wasn't sure I was ready to trade it in yet, I still met with her to discuss options. I am very glad that I went in today. Not only did I get a larger, brand new car, but Stephanie was one of the best salespersons I have ever had dealings with. She found different options for me view based on my specifications and not only explained all the features, but showed me how to access them as well. I left feeling good about my decision to lease a new car and had an overall very positive experience. More

First car buyer Great car buying experience at freeman Mazda. Josue was my salesman and he made my experience so much fun and easy, he knew everything abut the car i Great car buying experience at freeman Mazda. Josue was my salesman and he made my experience so much fun and easy, he knew everything abut the car i purchased. I am super happy with my buy and told my friends and family when purchasing car to go to Freeman Mazda and ask for Josue. ( Big guy you cant miss him haha). Thanks again Josue See you soon More

AMAZING!!! I am glad I decided to visit Freeman Mazda when looking for Car options, and I am very glad that I encountered Molly when I entered. Great attitude, g I am glad I decided to visit Freeman Mazda when looking for Car options, and I am very glad that I encountered Molly when I entered. Great attitude, great offers, took care of me and I got what I exactly needed. When I need my second or upgrade, I am definitely going to back Molly and Freeman Mazda. More

EXCELLENT!!!!! I must share how wonderful my very FIRST car purchase experience was at Freeman Mazda and working with Stephanie Foreman, & Tresha L Petty surpassed a I must share how wonderful my very FIRST car purchase experience was at Freeman Mazda and working with Stephanie Foreman, & Tresha L Petty surpassed all my expectations. This is my first time buying a car, I been to so many dealer places (5 dealers to be exact) & not one was able to work with what I was looking for until I visit MAZDA in Irving. I relayed what type of car I was looking for, Brand New Mazda 2016, the amount of monthly car payment in my budget and also was concerned about my trade in. What I received from Stephanie and MAZDA was MOST EXCELLENT!!! They went out of their way to find me exactly what I needed. Every single detail was handled professionally and was above and beyond what I had expected. Not to mention their Finance people were super sweet and took well care of me while waiting. Tresha L. Petty ( Finance Manager) was super sweet and patient made me feel very welcome! She made the entire process as smooth as possible. Her honesty was welcomed and appreciated. She explained everything in detail and kept me in the loop EVERY STEP OF THE WAY. Last, thanks to their finance guy for working so hard. I've recommended them to all my co-workers, friends and family. Thanks so much for changing the way I think about a car buying experience---it was a wonderful and easy experience. Sincerely, Mayra Hernandez More