Norm Reeves Mazda

Best Customer Service I have ever experienced :) Car buying has never been as easy and stress-free as it was with the help of Stephanie Foreman. She has amazing customer service and communication ski Car buying has never been as easy and stress-free as it was with the help of Stephanie Foreman. She has amazing customer service and communication skills and was able to find me exactly the car I wanted 2016 Mazda CX5 Grand Touring and with the best competitive price while on the phone all the way from Houston. She is such a lovely person to talk to and was even lovelier in person. I will absolutely recommend her to all of my friends, family and even strangers- because I know she will treat them just right! I loved that she was so detailed in making sure my car was delivered absolutely spot free, she made me feel like she was treating my car as if it was her own and that was so comforting to me. She has such a friendly, hospitable and motherly air to her that I would want to keep in touch with her for sure :) Overall, very happy with my vehicle and how I was serviced. Thank You <3 More

Excellent & efficient It was a courteous, informed experience without undue pressure. The vehicle was not loaded with addendums over & beyond MSRP. I was taken seriously It was a courteous, informed experience without undue pressure. The vehicle was not loaded with addendums over & beyond MSRP. I was taken seriously and games were not played. Both parties involved were able to work toward an appropriate deal. More

Excellent Superb customer service. This is my third vehicle I've purchased from this dealership, and will continue to return. I highly reccomend Stephanie Forem Superb customer service. This is my third vehicle I've purchased from this dealership, and will continue to return. I highly reccomend Stephanie Foreman, truly superb and helped me with all questions and concerns. More

A pleasurable experience Our salesperson made the experience worthy of 5 stars. Her name is Christina Figures and she was exceptional. I had done my homework before we start Our salesperson made the experience worthy of 5 stars. Her name is Christina Figures and she was exceptional. I had done my homework before we started our search. I researched the cars and prices on Edmunds and Consumer Reports. We communication via email prior to my appointment and see knew which cars and options that I was looking for. Her price quote was honest and more than fair. When we arrived she took us out for a test drive and thoroughly explained the vehicle and see had me use the back up camera during the test drive. SHE WAS VERY ENJOYABLE TO BE WITH AND MADE MY WIFE AND I VERY COMFORTABLE. When we sat down to finalize the deal everything was very straight forward. She was patient and didn't rush through anything. We ended up buying 2 cars because it was a fair deal. Keep up the good work Christina, you do your job very well. More

Glad to be a repeat customer My daughter and I visited the dealership last year and was greeted with a friendly smile by Josue Escoto. We were looking to purchase a late model us My daughter and I visited the dealership last year and was greeted with a friendly smile by Josue Escoto. We were looking to purchase a late model used car that was affordable. Josue took his time to find just what we needed and we drove away with her vehicle the same day! Just recently, it was my turn to get a car and there was not any question that I'd return to the dealership and receive help from Josue once more! As expected, Josue took his time to find something within my price range and made sure that I would be given great treatment. I purchased a vehicle for myself and Josue made sure that it was properly serviced before taking delivery a few days later. We have been pleased with the tremendous amount of professionalism, courteous service, and friendly staff exhibited at Freeman. I would definitely recommend them! More

Great Deal Adam was really friendly and helpful. He made a stressful situation easy, and he helped put me in a great car at a great price. Adam was really friendly and helpful. He made a stressful situation easy, and he helped put me in a great car at a great price. More

good first car buying experience I was shopping for my first car and I was recommended to Freeman Mazda, by my friend. Christina Figures was my sales rep, and she did an excellent job I was shopping for my first car and I was recommended to Freeman Mazda, by my friend. Christina Figures was my sales rep, and she did an excellent job in helping me understand the nuances in car buying. She was also able to give me a good offer for a 2016 Mazda CX5. Even though I could not go with the auto loan rates that was offered to me by their finance department, I got a very good rate from my credit union. So, overall it was a very positive experience and I would definitely recommend freeman mazda and Christina to any one who is in the market. More

Loved working with Adam! Adam was extremely easy to deal with during the entire process. He never pressured me and respected my time. Very thorough follow up before and afte Adam was extremely easy to deal with during the entire process. He never pressured me and respected my time. Very thorough follow up before and after the car purchase. Always helped to find out an answer to any of my questions. Thanks Adam! More

Stephanie Foreman is the Best! This is our 3rd car with freeman mazda and stephanie has made our car buying experience amazing. Everything is very smooth, great prices, easy deliver This is our 3rd car with freeman mazda and stephanie has made our car buying experience amazing. Everything is very smooth, great prices, easy delivery of car, Keep up the good work!! More

Amazing Car and a Fantastic Salesperson We came into the dealership with the intent to just test drive, look at a few features, and the storage capacity of a CX-5. When we arrived, we me We came into the dealership with the intent to just test drive, look at a few features, and the storage capacity of a CX-5. When we arrived, we met Edida. She was friendly, and seemed eager to make us at ease, and give us exactly what we were looking for. She asked several questions about what we were looking for, and then said she was going to bring a few cars up for us to look at, so we could compare the features and the colors. She also explained that if we wanted something she did not have, she could get it here. We went out to look at two models, the sport, in a wonderful red, and the touring model, in a delightful blue. She spent time in each vehicle, going over the features, and then we took the touring model for a test drive. It happened to have everything we were looking for. Edida then worked with Martin to get us the vehicle at a price we were happy with, and we drove the vehicle home that night. Tresha Petty was the finance pro we worked with. It was a long day/night, but we were in and out of there in less than 4 hours. We had a wonderful experience at Freeman Mazda, and would recommend not only the make and model of vehicle, but the people we worked with. Edida, Martin, and Tresha were the best. But a special shout out to Edida. You made the process painless, and we are so very happy. Thank you so much. More