Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great First Car Buying Experience I recently purchased a brand new CX-5 from Freeman Mazda. From the get go, the staff was welcoming, easy to work with, respectful, and understood my c I recently purchased a brand new CX-5 from Freeman Mazda. From the get go, the staff was welcoming, easy to work with, respectful, and understood my car buying needs. Working with Product Specialist Christina Figures, I received prompt answers to my initial e-mail inquiries and great Customer Service! Christina was very helpful in setting up a test drive, explaining all of my financing options, and was a fair negotiator. She took the time to come up with a creative deal that allowed us to both meet in the middle. After agreeing to the terms and conditions Christina when above and beyond to get my new CX-5 ready in a timely fashion and take care of all of my paperwork. I really enjoyed working with her; she took the stress out of the whole car buying experience and I would certainly work with her again in the future. Two days after I purchased my new CX-5 I took it in to get detailed. Their service department was also a refreshing experience. I dropped my car off on the way to work, was given a nice loaner and was on my way within 15min. My car was ready by lunchtime. The service folks were polite, up front, and took the time to make sure I had everything I needed for my new car. I highly recommend Freeman Mazda to anyone looking for a little more zoom zoom - they were great! More
Great Experience The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. The locks on my car weren't working and they verified it was warranty and were very accommodating and worked very hard on the job. More
Accommodating and informative - friendly Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being m Always accommodating - Informative - Friendly - Very helpful to someone who doesn't speak "car". All of my questions were answered without my being made to feel foolish. More
Best car service ever! Christina made my first car experience so easy and hassle free. She's amazing at what she does and helped pick out the best car fit for me. Her and ev Christina made my first car experience so easy and hassle free. She's amazing at what she does and helped pick out the best car fit for me. Her and everyone who works for Mazda are very nice and actually make you feel important. Thank you, y'all are awesome! More
Best new car experience EVER From beginning to end, Christina made my new car experience with Freeman Mazda an absolute joy. Armed with knowledge, professionalism, and a desire t From beginning to end, Christina made my new car experience with Freeman Mazda an absolute joy. Armed with knowledge, professionalism, and a desire to go the distance for her customers, this young woman is already at the top of her game. If you are wanting to buy or lease a new Mazda, look no further than Christina Figures; she will certainly make it the best experience you ever thought possible. There aren't enough praises to go around for the team at Freeman Mazda; this is a fine group of people to purchase a new vehicle from! More
"My first leasing experience" I had a great service. I came for a lease and the customer service was excellent. 1. Christina Figures make a great job making us feel very welcome I had a great service. I came for a lease and the customer service was excellent. 1. Christina Figures make a great job making us feel very welcome and giving us options. 2. Martin Ramon explained us the process for leasing a car and the advantages. 3. Jesse Espinoza made the finance process go smoothly. 4. Rickie Ventura for welcome me to the Mazda family and be aware of future maintenance services. More
Top Notch Customer Service Freeman Mazda has earned my praise. I have taken my Mazda in several times for general maintenance and have always received the best customer service. Freeman Mazda has earned my praise. I have taken my Mazda in several times for general maintenance and have always received the best customer service. They are always friendly and super efficient when getting you in and out. They seem to appreciate my business and realize that I'm on a schedule. Best Customer experience that I have had anywhere in a very long time! :) More
my visit Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledge Had to bring my mazda for service,rickie did a great job of explaining had the car serviced I a timely manner,he is very friendly and knowledgeable More
Our New 2015 Mazda 3 Grand Touring Stephanie Foreman was AWESOME from start to finish of the sale, the financing team was also super. Terry Dixon in service is also a great MAZDA repres Stephanie Foreman was AWESOME from start to finish of the sale, the financing team was also super. Terry Dixon in service is also a great MAZDA represenative More
Extremely Happy Customer I purchased a 2016 Mazda CX-5. I worked with Edida, and her eagerness to show me the vehicle and explain all the bells and whistles the vehicle had t I purchased a 2016 Mazda CX-5. I worked with Edida, and her eagerness to show me the vehicle and explain all the bells and whistles the vehicle had to offer were exemplary. Her kindness and patience was well appreciated. The finance department was extremely helpful as well. I have already recommended several friends to purchase their next vehicle from Freeman Mazda!!! More










