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Norm Reeves Mazda
Irving, TX
1,073 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,073 reviews
June 16, 2022
Terri listened by phone as I described my battery and Fob problem. After a lengthy wait, the search for a solution was not forthcoming. Terri advised me to accept an Alto service ride and come back tomorrow. problem. After a lengthy wait, the search for a solution was not forthcoming. Terri advised me to accept an Alto service ride and come back tomorrow. The Alto service was exceptional. My Mazda CX3 is now home and running great. Thanks to all involved. More
by rbruenjes
Employees Worked With
Terri Dixon
June 12, 2022
We had the pleasure of working with Lou and Rodney. Our experience was exceptional! Best we have encountered in 30 years of buying vehicles! Highly recommended. Our experience was exceptional! Best we have encountered in 30 years of buying vehicles! Highly recommended. More
by Aleeb
Employees Worked With
Lou Margetis, Rodney King
June 03, 2022
Lance Wilson at Freeman is the man. He was able to secure exactly the model Mazda I was shopping for, and made the whole purchase experience a breeze. No surprises and super customer se He was able to secure exactly the model Mazda I was shopping for, and made the whole purchase experience a breeze. No surprises and super customer service. More
by Anders
Employees Worked With
Lance Wilson, Steven Van Looy
June 02, 2022
Freeman Mazda is a top notch dealership. I took my CX-5 in for regular maintenance and Angela Engel had me in and out of there in no time. Great caring staff! Excellent service. I took my CX-5 in for regular maintenance and Angela Engel had me in and out of there in no time. Great caring staff! Excellent service. More
by Ladaigle1
Employees Worked With
Angela Engle
June 02, 2022
Friendly, efficient, professional--this really is the best service department I've ever worked with, and I've owned a lot of cars. Fortunately, my visits here have mostly been limited to routine check-up best service department I've ever worked with, and I've owned a lot of cars. Fortunately, my visits here have mostly been limited to routine check-ups, but on a couple of occasions, Terri and Angela have gone to bat for me with Mazda to ensure that the necessary work was covered by warranty. These guys are a great team. More
by Bob
Employees Worked With
Terri Dixon, Angela Engle
