Norm Reeves Mazda

The entire sales experience was a pleasure with no pressure applied by either the sales staff or financing. pressure applied by either the sales staff or financing. More

Great customer service without feeling hustled, harassed or hassled by salesman and finance officer. First off, Jim Pilarski patiently listened to me as I expressed to him what I wanted in my Genesis GV70. or hassled by salesman and finance officer. First off, Jim Pilarski patiently listened to me as I expressed to him what I wanted in my Genesis GV70. He allowed me to test drive the vehicle, unlike the dealership in Burleson. After looking at the existing inventory and not finding what I wanted, he explained to me that he could order exactly what I wanted when I was ready. He graciously sent me an email after my first visit to thank me for coming in. Once I made the decision to order, he explained the next steps. Rodney King got me through the finance part with great ease. Again, I never felt hustled or rushed. Any questions I had, he quickly answered. With this vehicle being my first luxury vehicle purchase, I was very nervous. Jim and Rodney made this purchase a special moment in my life. I am exceptionally pleased! More

Service was fast, courteous and accurate. I was offered options that were unexpected and made me happy. options that were unexpected and made me happy. More

Service done promptly and done right. Friendly and knowledgeable service advisors. Always a good experience at Freeman Madza knowledgeable service advisors. Always a good experience at Freeman Madza More

Always so friendly and fast! They are always able to working with my schedule and make it work. working with my schedule and make it work. More

Great service and good staff will be back when service is due. Thank y’all so much due. Thank y’all so much More

I was contacted before my appointment as to what I required, met when I arrived very cordially, updated during process & afterwards. required, met when I arrived very cordially, updated during process & afterwards. More

Freeman Mazda has always taken very good care of me. I'm on the third car that I've gotten from them. The service center goes above and beyond every time I bring my car in. Not only do they make sure my car on the third car that I've gotten from them. The service center goes above and beyond every time I bring my car in. Not only do they make sure my car has been taken care of, but I've never felt "sold to". I've also never felt like the prices were higher than the value of the services provided. This was my first time working with Shawn. He did an excellent job of keeping me informed and making sure I understood everything that was taking place. More

Always a nice experience with team up there. Service team great and of course Stephanie sales rep is the best. As i have purchased second Mazda thru her great and of course Stephanie sales rep is the best. As i have purchased second Mazda thru her More

My car buying experience was amazing here. The staff as a whole we all very nice and attentive. Especially my car salesman Herman. He went out of his way to answer all my questions and make sure I was comfor whole we all very nice and attentive. Especially my car salesman Herman. He went out of his way to answer all my questions and make sure I was comfortable with everything. More