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Norm Reeves Mazda
Irving, TX
1,134 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,134 reviews
February 25, 2022
i am Freeman Loyal! This is my 4th Mazda purchased from Freeman, and I could not be happier with the sales professionals that have helped me over the years. Combine t This is my 4th Mazda purchased from Freeman, and I could not be happier with the sales professionals that have helped me over the years. Combine that with transparent communication in Finance - helping me customize the best terms for my needs, and the awesome team in Service - I have nothing but praise for the Freeman Mazda team! I have recommended friends, and will continue to do so. More
by TCPCX-30
Employees Worked With
Mo in Finance, Stephanie Foreman
February 23, 2022
Reception staff was friendly and the building itself is clean and well-maintained. Stephanie helped me buy a new Mazda and was friendly and communicative. Even in a seller's market, I felt the Freeman grou clean and well-maintained. Stephanie helped me buy a new Mazda and was friendly and communicative. Even in a seller's market, I felt the Freeman group was more honest and painless than other dealerships I've been to. I would shop here again. More
by crowlady
Employees Worked With
Stephanie Foreman
February 19, 2022
I wish this friendly exceptional service was available everywhere I do business. Everyone is the service department is always THUMBS UP! everywhere I do business. Everyone is the service department is always THUMBS UP! More
by Ph Phactor
Employees Worked With
CADE - WORKING OUTSIDE - 5 STAR - GREETING COMING AND GOING; SHANE; YOUNG LADY THAT WAS WORKING THE CHECK OUT COUNTER - ALL 5 STAR, Terri Dixon, Angela Engle
February 18, 2022
My car was in the body shop for two months. Every week, Terri, called to give me an update. She was so helpful and attentive and the work done was outstanding Every week, Terri, called to give me an update. She was so helpful and attentive and the work done was outstanding More
by Michael S
Employees Worked With
Terri Dixon
February 15, 2022
Exceptional service from service advisor, service manager and mechanic. They all go above and beyond to ensure your car repairs are completed and to your satisfaction. and mechanic. They all go above and beyond to ensure your car repairs are completed and to your satisfaction. More
by Elsa
Employees Worked With
Joshua, Terri Dixon, Angela Engle
February 09, 2022
Great service by Terri Dixon and Josh. Keep me constantly updated with our vehicle. Car is older so they did a nationwide search for the parts. Gave us a loaner vehicle for the extended time. Will highly updated with our vehicle. Car is older so they did a nationwide search for the parts. Gave us a loaner vehicle for the extended time. Will highly recommend More
by Roy L
Employees Worked With
Josh -Service Manager , Terri Dixon, David Pearson, Angela Engle
