
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Angela was great about timely initial contact, follow up and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the ser and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the service department makes recommendations after reviewing the vehicle for services needed. More
As in previous visits, the service department was very nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - meets COVID guidance. More
Love the new renovation! Angela was great at the service department! Would come back for future maintenance or repairs department! Would come back for future maintenance or repairs More
Freeman Mazda is always a pleasure to do business with. They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! More
Setting up my appointment was easy and fast keeping me updated and reminder of appointment date and time was awesome, the service at the dealership was great as always very clean all around waiting area a updated and reminder of appointment date and time was awesome, the service at the dealership was great as always very clean all around waiting area and refreshments coffee and snacks bath room clean as always keep me updated on my service and time it would be completed with fast and easy check out after service. My service advisor was the best Shengwei Cai was awesome 5 stars for this man for sure!!! More
I knew EXACTLY what I wanted. After calling around and searching online, Freeman Mazda was the only dealership able to locate my dream car! While I waited for it to be delivered to the dealership, they we searching online, Freeman Mazda was the only dealership able to locate my dream car! While I waited for it to be delivered to the dealership, they were generous enough to provide us a loaner. More
I recently purchased a CX5 GT Reserve from this dealership. I found the exact color and trim level I wanted online with only (1) in stock and decided to go into the dealership to see if it was on t dealership. I found the exact color and trim level I wanted online with only (1) in stock and decided to go into the dealership to see if it was on the lot. It was and the process to trade in my old car and buy my new car was very quick and painless. Philip Brown was a pleasure to work with and made the process smooth. Love my new CX-5! More
Another great experience at Freeman Mazda Service. Terri, Angela, Josh and everyone there always go above and beyond in taking care of me and my Mazda. I cannot say enough good things about the servi Terri, Angela, Josh and everyone there always go above and beyond in taking care of me and my Mazda. I cannot say enough good things about the service department here. They are not high-pressure and they know what they are doing, especially Josh! Freeman should feature their service department in commercials because they are awesome. More