Norm Reeves Mazda

Staff at the service center are the best! The place is always clean and if you have to stay longer, there is free coffee and snacks. always clean and if you have to stay longer, there is free coffee and snacks. More

I had an exceptional experience from start to finish. My only regret, I wasn’t able to get emissions test done. The machine was down. only regret, I wasn’t able to get emissions test done. The machine was down. More

Worked with Steve and the sale went very smooth. Test ride was very good and the questions I had about the car were all answered. ride was very good and the questions I had about the car were all answered. More

Had some terrible experiences with other DFW Mazda dealers, but Freeman was truly exceptional. We needed to get car to take to my daughter at college in a short period of time, and Lance went above a dealers, but Freeman was truly exceptional. We needed to get car to take to my daughter at college in a short period of time, and Lance went above and beyond to get us what we wanted and at a fair price. More

This is the fifth Mazda that I have purchased from this Freeman. Outstanding customer service in both new car sales and the service department. The recent remodeling gives the dealership more of a high end Freeman. Outstanding customer service in both new car sales and the service department. The recent remodeling gives the dealership more of a high end feel. The waiting areas in the service department and new car sales were remodeled and designed to be socially distanced and Covid guideline compliant. I can’t say enough good things about this dealership and the people who work there. Sales was responsive yet low pressure. More

This is my 3rd purchase from this family owned dealership. We've been customers since 2007.One new car from Terry Gibson and 2 used from Daisy. dealership. We've been customers since 2007.One new car from Terry Gibson and 2 used from Daisy. More

I've been doing business with Freeman Mazda for the last 7 years and have always been completely satisfied with the consistent great service they provide. It's rare to find a service department after the sa 7 years and have always been completely satisfied with the consistent great service they provide. It's rare to find a service department after the sale of the car. Terri, Angela, and Shane are awesome to do business with. They truly focus on building strong relationships with their customers. This is important to me as this determines whether or not I stay with the brand and dealer network. Mazda and Freeman Mazda have my loyalty. Great cars, Great Sales & Service experience, what more could a loyal customer want. I love the renovations around the dealership and service department, which feels more like a high-end luxury store. More

Angela was great about timely initial contact, follow up and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the ser and explaining the fees/services. My only hiccup was that the website recommends services different from my car's manual and then ultimately the service department makes recommendations after reviewing the vehicle for services needed. More

As in previous visits, the service department was very nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - nice and the service was done on a timely fashion. Salvador Torres was very friendly and accommodating and the waiting room is very comfy and spacy - meets COVID guidance. More

Freeman Mazda is always a pleasure to do business with. They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! They really take care of me. Thanks Freeman Mazda for excellent service and excellent staff! More