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Norm Reeves Mazda
Irving, TX
1,055 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,055 reviews
July 18, 2021
The Ne Plus Ultra of Customer Experience. Professional, patient, proficient, family focused. Stephanie and Steven cared for us like family. No questions left unanswered. Bravo. patient, proficient, family focused. Stephanie and Steven cared for us like family. No questions left unanswered. Bravo. More
by HelpAlongYourWay
Employees Worked With
Martin Ramon, Trent Boe, Stephanie Foreman, Steven Van Looy
July 15, 2021
My experience in the service department was truly exceptional. From the greeting to the pick up it was flawless! I will definitely be back again. exceptional. From the greeting to the pick up it was flawless! I will definitely be back again. More
by MindyLo
Employees Worked With
Salvador
July 15, 2021
People always notice how well a dealership treats customers AFTER the sale. The service department continues to impress and win me as a lifetime customer. customers AFTER the sale. The service department continues to impress and win me as a lifetime customer. More
by Christopher Decker
Employees Worked With
Shawn Riley
July 15, 2021
Stephanie did a great job. Very pleasedI will only do Stephanie did a great job. Very pleased I will only do business with the Freeman family. They have take care of me for the last 46 years. Thanks fo Stephanie did a great job. Very pleased I will only do business with the Freeman family. They have take care of me for the last 46 years. Thanks for your support. More
by jp_ranch
Employees Worked With
Stephanie Foreman
July 12, 2021
Freeman Mazda is outstanding! Stephanie in sales, Angela and Terri in service...they all genuinely have my best interest in mind. I switched from another local Mazda dealership because of the consistently and Terri in service...they all genuinely have my best interest in mind. I switched from another local Mazda dealership because of the consistently caring service my wife and I receive at Freeman. More
by cuban65
Employees Worked With
Trent Boe, Stephanie Foreman, Terri Dixon, Angela Engle, Rodney King
July 06, 2021
Very helpful in making the buying process smooth. Car was detailed and ready to go as soon as I arrived to pick it up. Pristine condition. Was given a lower interest rate than originally agreed upon! Edida w detailed and ready to go as soon as I arrived to pick it up. Pristine condition. Was given a lower interest rate than originally agreed upon! Edida was on top of everything - wonderful to work with. Great communicator. More
by Margaret N
Employees Worked With
Edida Cruz, Rodney King
July 04, 2021
Freeman Mazda is truly a 1st class experience.. I have owned almost every type of high end brand and I can tell you Freeman ranks at the top for customer service, sales experience and and the service dept owned almost every type of high end brand and I can tell you Freeman ranks at the top for customer service, sales experience and and the service dept. is fast courteous and on top of all that.. they offer service loaners. I would recommend this dealer to anyone! More
by jason.wright
Employees Worked With
Terri Dixon, Steven Van Looy
July 02, 2021
They always provide me with the best possible service, all the employees are great and attentive. One of the reasons why I will stay with Mazda for a long time. all the employees are great and attentive. One of the reasons why I will stay with Mazda for a long time. More
by Srodriguez72017
Employees Worked With
Shane, Angela Engle
