Norm Reeves Mazda

Good Job! Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services Convenient location, friendly service, relaxing lounge area all make Freeman Mazda an excellent choice for me. I will continue to use their services and recommend them to others. More

New Car purchase with Car Pro dealership I used Freeman Mazda even though it's out of the way for me because it's a Car Pro dealership. I don't purchase cars often, so I'm hoping I got a fai I used Freeman Mazda even though it's out of the way for me because it's a Car Pro dealership. I don't purchase cars often, so I'm hoping I got a fair deal with the Car Pro VIP process. It was very nice not to have to negotiate on the price. I only had to negotiate on the trade-in. That's never fun, but was relatively painless. Charles Peters was an excellent salesman. He was patient, informative and never made me feel rushed or pressured. When my new car arrived, it had a slight scratch on the removable black piece between the passenger side windows, and Charles saw to it that it was taken care of immediately. I visited many dealerships when I was test driving vehicles before deciding on a CX 9, and Charles stands out among all the salespeople I dealt with. More

State Inspection Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. Terri took great care of me as she usually does . I showed up 2 hrs prior to my appt time and she squeezed me in. More

New car purchase Excellent experience from start to finish. clear communication, nice building, pleasant and friendly staff. Charles was informative, but low key, whic Excellent experience from start to finish. clear communication, nice building, pleasant and friendly staff. Charles was informative, but low key, which is our preference in sales styles. Nora in business office very clear with information and patient with our credit union people. Will shop here again and would recommend highly. More

2009 CX7 Service Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to hav Terri Dixon and the entire team are outstanding! They go above and beyond. Each time I have a need they are able to accommodate. I’m grateful to have a service team that cares. So often we feel taken advantage of. I don’t feel this way with my experiences. They have taken the time to know me and my car. This is the type of experience that will keep customers loyal. More

Renewing a lease on a Mazda CX-5 Stephanie is the best, very knowledgeable and showed great customer care! Jesse in the finance department was also a great help. Everyone was super fr Stephanie is the best, very knowledgeable and showed great customer care! Jesse in the finance department was also a great help. Everyone was super friendly!!! More

Great folks doing great work. I have now purchased 2 vehicles from Freeman Mazda and both times, the employees made the process extremely quick and easy. This time, Nora in Finance I have now purchased 2 vehicles from Freeman Mazda and both times, the employees made the process extremely quick and easy. This time, Nora in Finance was the biggest help. Two thumbs up for Nora. More

I don't often do Excellent 5 star ratings Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; and most important everyone was super friendly and super helpful, with smiles and greetings, everyone, and particularly the ladies in the service area. It is not a one time thing, it is repeated, and the staff seems to stay the same and that says something about management keeping them happy. EXCELLENT! 5 STAR! One question: why aren't the service personnels pictures included below - their smiling friendly faces would be a plus - worked with 3 ladies and a gentleman inside - and a couple of gentlemen when I drove up. ALL GREAT! AS I TOLD THEM, THEY ARE THE REASON I DRIVE ACROSS THE CITY TO GET HERE! More

Excellent !!! Thank you for thre excellent car buying experience I had. All Freeman engaged employees were beyond helpful and helped me a lot during the whole proce Thank you for thre excellent car buying experience I had. All Freeman engaged employees were beyond helpful and helped me a lot during the whole process. More