Norm Reeves Mazda

Great shopping experience . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attent . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attentive. We came back to the sales person that helped us initially and bought 2 cars from him. Very knowledgeable and attentive. Finance person was also very friendly, he presented additional options but did not pressure us. More

So accommodating! Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment to next day and although it was a Friday and being book solid, Cliff squeezed me in to accommodate me! Will only bring our Mazdas here for service! More

Fast & Friendly Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. The customer Lounge is well stocked with goodies as well. More

Poor customer service Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. When they do get the part it takes 2 hours to determine they don't have the right tool. So I get a loaner. A disgustingly dirty Elantra with a low tire. 2 days and I still don't have my car back yet. Will never do business with Freeman again More

Great experience it was a great experience bringing the car for service, I just drop off the car and wait in the lounge, the service took a little longer as it was a b it was a great experience bringing the car for service, I just drop off the car and wait in the lounge, the service took a little longer as it was a busy day. Would be even better if I can get a loaner car that I forgot to request. More

Customer-centered philosophy! A very customer-centered philosophy that shows through in everything they do! We needed to get out first oil change before we leave town the day foll A very customer-centered philosophy that shows through in everything they do! We needed to get out first oil change before we leave town the day following a holiday weekend. Angela and Evette made it happen. More

2018 Mazda 3 Touring Salesman Stephen VanLooy was very nice, no pressure on making a sale, looking at 2018 Mazda 3 touring, but I did not buy right then and there, returne Salesman Stephen VanLooy was very nice, no pressure on making a sale, looking at 2018 Mazda 3 touring, but I did not buy right then and there, returned home to think about it first, after all this is not something that is done everyday or every year. Returned the same day and purchased the car, wanted snow flake white pearl, very nice color. They did not have the car in stock, found one in Austin and it was driven to Irving. I was not too happy about that, as I like to break my cars in very easy, this way it will last a long time. Sales manager Martin Ramon was very accommodating, no pressure from him. Had to wait a few days before I could pick up the car, but they gave me a rental to drive until then, and yes they put gas in it and I did not have to bring it back with the same amount of gas. Overall, very nice dealership, would purchase a car again if I need to . Salesman Stephen emailed me asking how I was doing with the car, they have very good follow up. He is very eager to help with anything I need to know about the car. Really like the car, has a 6 speed manual, it tells you what gear you are in, The 2.5 liter engine 184 horses is very nice,you can feel the car when you are chaining gears. The car is excellent quality the interior is very nice not cheap looking, like the leatherette seats. Will recommend dealership. More

Great Service Experience First service with new car. Waited in lounge, service went smoothly and out of there in time they said I would be. Advisor Cliff very respectful and First service with new car. Waited in lounge, service went smoothly and out of there in time they said I would be. Advisor Cliff very respectful and courteous. More

Wonderful experience This was my first used car bought in the US and I was very pleased with the service provided by Russ Cooper and all the team at Freeman Hyundai. Mr. R This was my first used car bought in the US and I was very pleased with the service provided by Russ Cooper and all the team at Freeman Hyundai. Mr. Russ Cooper gave my family and I all the attention and sold us a wonderful vehicle. More

Phenomenal Experience The good folks at Freeman Mazda took excellent care of me when purchasing my new 2018 Mazda 3. The GM contacted me personally for a warm confirmation The good folks at Freeman Mazda took excellent care of me when purchasing my new 2018 Mazda 3. The GM contacted me personally for a warm confirmation of my coming visit to the dealership. Stephanie Foreman was the utmost professional and cared for every single detail of the experience. Jesse, the financial manager, was thorough, meticulous, and offered great answers to all of my questions. The price of my new vehicle was very reasonable. Other team members were friendly and congratulatory during the purchase. The new purchase display was a party with balloons and excitement! Not only was Freeman Mazda an incredible group, they also made it fun to buy a new car! What a fantastic team of automotive industry professionals. They've set the standard for my future car purchases. I LOVE my new Mazda 3. I will certainly be recommending Freeman Mazda in the future, and will also return when ready to purchase again. More