
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great folks doing great work. I have now purchased 2 vehicles from Freeman Mazda and both times, the employees made the process extremely quick and easy. This time, Nora in Finance I have now purchased 2 vehicles from Freeman Mazda and both times, the employees made the process extremely quick and easy. This time, Nora in Finance was the biggest help. Two thumbs up for Nora. More
I don't often do Excellent 5 star ratings Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; Excellent Service. I was kept informed; the work was performed expeditiously; the car was returned washed, vacuumed, and the interior glass cleaned; and most important everyone was super friendly and super helpful, with smiles and greetings, everyone, and particularly the ladies in the service area. It is not a one time thing, it is repeated, and the staff seems to stay the same and that says something about management keeping them happy. EXCELLENT! 5 STAR! One question: why aren't the service personnels pictures included below - their smiling friendly faces would be a plus - worked with 3 ladies and a gentleman inside - and a couple of gentlemen when I drove up. ALL GREAT! AS I TOLD THEM, THEY ARE THE REASON I DRIVE ACROSS THE CITY TO GET HERE! More
Excellent !!! Thank you for thre excellent car buying experience I had. All Freeman engaged employees were beyond helpful and helped me a lot during the whole proce Thank you for thre excellent car buying experience I had. All Freeman engaged employees were beyond helpful and helped me a lot during the whole process. More
Exceptional Thank you for being the best in what you do! Great service! I will be sure to spread the word about you. I know you didn't wash my car because it was Thank you for being the best in what you do! Great service! I will be sure to spread the word about you. I know you didn't wash my car because it was raining. Oh, mother nature has own mind. Thank you! More
It is always a good experience. This is my 3rd Mazda and each one purchased at Freeman Mazda. The main reason I always come back is because of the service department. I make appt and This is my 3rd Mazda and each one purchased at Freeman Mazda. The main reason I always come back is because of the service department. I make appt and they are ready for me. Everyone that I have dealt with is very knowledgeable and courteous. Great service department!! Karan Jasper More
Terry and Joshua continue to excel Kudos to Terry and Joshua and their teams for taking the time to understand what their customers need and delivering to that. Keep it up and I may en Kudos to Terry and Joshua and their teams for taking the time to understand what their customers need and delivering to that. Keep it up and I may end up buying my another Mazda 6 from you folks also. More
Great people and fast excellent customer service Terri and Angela were great & fast to take care my Mazda 6 rear brake, turn signal bulb and oil Service. Thank you for been so friendly and happy! Terri and Angela were great & fast to take care my Mazda 6 rear brake, turn signal bulb and oil Service. Thank you for been so friendly and happy! More
Great visit Madi, Lance, and Jesse were a pleasure to deal with. They were friendly, knowledgeable, and patient. The Freeman family should be very proud of them Madi, Lance, and Jesse were a pleasure to deal with. They were friendly, knowledgeable, and patient. The Freeman family should be very proud of them More
All I can say is Stephanie is THE BEST!!!!!! She told me eve She is so sweet and smart!!!! I will go back to her for my 3rd car!!! She did more than what was expected and she is very knowledgeable in knowing th She is so sweet and smart!!!! I will go back to her for my 3rd car!!! She did more than what was expected and she is very knowledgeable in knowing those vehicles!!! Great personality!!! She is sooo caring!! 😊😊😊 More
Purchase of pre-owned Mazda I saw an online ad for the type of car I wanted. I was contacted by Michael Ray, Freeman Mazda's internet salesman. He was very nice over the phone an I saw an online ad for the type of car I wanted. I was contacted by Michael Ray, Freeman Mazda's internet salesman. He was very nice over the phone and he reserved the car for me for a day until I could go see it. It was about a 50 mile trip in a rental car because my car had been totaled. When I got to the dealership, I met Michael and he showed me the car. I was a cash customer and their offfer to me was a good deal, so I purchased the 2016 Mazda6, on the spot. They offered to clean up a few cosmetic flaws in the car, at no cost. Since I was there in a rental car, I could not take it right then. My salesman, Michael Ray offered to bring the car to me the following morning. Now that's what I call the best service imagineable!!!! The paperwork was well handled by Nora Ramza (very courteous) and they agreed to hold my personal check until I received my claim check for my loss, from my insurance company. I received the check for my loss, 6 days after my accident. Great job AAA car insurance. They too deserve a 5 star rating. I would recommend Freeman Mazda to anyone. More