
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great purchasing experience! I had an easy, smooth experience purchasing my 2018 Mazda 6! Steven was friendly, informative, and helpful in getting me the exact car I wanted. The p I had an easy, smooth experience purchasing my 2018 Mazda 6! Steven was friendly, informative, and helpful in getting me the exact car I wanted. The paperwork process was simple and quick as well. I left feeling very happy with the whole process. More
Great service Every visit to Freeman Mazda is positive. Pleasant and efficient staff make each service appointment great. I no longer dread scheduling maintenance Every visit to Freeman Mazda is positive. Pleasant and efficient staff make each service appointment great. I no longer dread scheduling maintenance because the service advisors are knowledgeable and prepared to get me in and out as quickly as possible. The customer lounge is very nice and comfortable so waiting while my car is being serviced is no hardship. More
Excellent experience Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought and have service at freeman Mazda More
Getting a car has never been easier I loved my experience in Freeman Mazda, everyone was super friendly, explained everything very detail. Without a questiin I made the best choice getti I loved my experience in Freeman Mazda, everyone was super friendly, explained everything very detail. Without a questiin I made the best choice getting another Mazda! More
Great shopping experience . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attent . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attentive. We came back to the sales person that helped us initially and bought 2 cars from him. Very knowledgeable and attentive. Finance person was also very friendly, he presented additional options but did not pressure us. More
So accommodating! Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment to next day and although it was a Friday and being book solid, Cliff squeezed me in to accommodate me! Will only bring our Mazdas here for service! More
Fast & Friendly Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. The customer Lounge is well stocked with goodies as well. More
Poor customer service Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. When they do get the part it takes 2 hours to determine they don't have the right tool. So I get a loaner. A disgustingly dirty Elantra with a low tire. 2 days and I still don't have my car back yet. Will never do business with Freeman again More
Great experience it was a great experience bringing the car for service, I just drop off the car and wait in the lounge, the service took a little longer as it was a b it was a great experience bringing the car for service, I just drop off the car and wait in the lounge, the service took a little longer as it was a busy day. Would be even better if I can get a loaner car that I forgot to request. More
Customer-centered philosophy! A very customer-centered philosophy that shows through in everything they do! We needed to get out first oil change before we leave town the day foll A very customer-centered philosophy that shows through in everything they do! We needed to get out first oil change before we leave town the day following a holiday weekend. Angela and Evette made it happen. More