
Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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TERRI DIXON IS AWESOME! Very Good Service, These guys work very hard! They are honest and took time with me, allowing me to see what was being done. They showed me previo Very Good Service, These guys work very hard! They are honest and took time with me, allowing me to see what was being done. They showed me previous work that was stated was done at another Mazda dealership, BUT was not actually done, I paid for that service at that other dealership, that was never actually done. They helped me to understand what was wrong with the vehicle and what was being repaired and I was 100% satisfied. Thank you so much! More
Excellent Service I purchased a 2018 Mazda3 hatchback from Freeman Mazda in May, and the helpful staff really made the experience pleasant. I would recommend this deale I purchased a 2018 Mazda3 hatchback from Freeman Mazda in May, and the helpful staff really made the experience pleasant. I would recommend this dealership to anyone I know. More
Good service. Web page can improve. The service from the person I talked to was really good, courteous and clear. I wanted to have the screen checked because sometimes it hangs, restart The service from the person I talked to was really good, courteous and clear. I wanted to have the screen checked because sometimes it hangs, restarts or stays in black, so I put it on the comments when I submitted my appointment online. The person from the service department told me that will take a full day and I should have said it ahead of time. When I told him I did, he said those comments are not for that and in those cases it's better to just call instead of doing it online. This needs to be clear in your web site. More
ALWAYS - great service! I purchased my 2008 Mazda CX-9 in Dec 2007 and have it serviced with Freeman ever since - My car remains in fantastic running condition and if I have I purchased my 2008 Mazda CX-9 in Dec 2007 and have it serviced with Freeman ever since - My car remains in fantastic running condition and if I have any issues beyond my normal maintaining services, the service area has explained what has happened and how they will fix it... like the title, ALWAYS - great service! :) More
Great first time leasing experience It was a very good decision to choose Freeman Mazda as our dealership for a new lease. Madi was welcoming, answered all questions that we had, and did It was a very good decision to choose Freeman Mazda as our dealership for a new lease. Madi was welcoming, answered all questions that we had, and did not impose as is usually seen in a dealership. She is very friendly but professional and was one of the major reasons we decided to make a purchase at Freeman Mazda. She (and later Rodney) helped us with a great price on our lease! More
Great service - friendly and finished quicker than expected. Recommended further service but was not pushy about it and will definitely go back after further research on my own. Recommended further service but was not pushy about it and will definitely go back after further research on my own. More
Excellent Service I was accepted without appointment as it was emergency. Work was done quickly but properly. I enjoyed coffee and water in waiting area. Everyone was n I was accepted without appointment as it was emergency. Work was done quickly but properly. I enjoyed coffee and water in waiting area. Everyone was nice and helpful. More
Friendly and Informed I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the proc I've been impressed every time I've gone in to Freeman Mazda for service. I don't know of any team that is more friendly or welcoming, making the process as stress-free as possible. Michael Woolley helped me on this trip, and he did a great job of keeping me informed every step of the way. He really went out of his way to make me feel comfortable and confident in the work that was being done. I wouldn't go anywhere else! More
Very friendly and knowledgeable staff I was very pleased with the car buying experience. Our sales person (Stephanie Foreman) was friendly and knowledgeable and not at all high-pressure. I was very pleased with the car buying experience. Our sales person (Stephanie Foreman) was friendly and knowledgeable and not at all high-pressure. She found us the exact vehicle we wanted and had it ready at the dealership when we arrived. We were well treated by everyone. More
Terri was fantastic to work with in Service Terri did everything she could to make my second service trip there this month less of a pain. I appreciate the way she made me feel like I was import Terri did everything she could to make my second service trip there this month less of a pain. I appreciate the way she made me feel like I was important. More