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Norm Reeves Mazda

Irving, TX

4.8
1,051 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 1,051 reviews

May 20, 2018

Really Nice People - Not Smiling Robots Great experience. Cliff Legrande is my service advisor. Great guy who is knowledgeable and helpful. Took care of my car and answered all my questio More

by dbdallas@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
May 30, 2018 -

Norm Reeves Mazda responded

Thank you!!!

May 17, 2018

I love Freeman Mazda I’m going to get my next car at Freeman too. The customer service is fantastic from the maintenance to the salesman. Never been happier with a purch More

by Killerkellison18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!! We hope you enjoy your new car.

May 17, 2018

Quick efficient service Made my apptmnt over the phone, and was taken right away as promised. They had me out of there in 45 Min, and with a freshly washed vehicle to boot ! More

by Tim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Spinella, your greatest resource !, Terri Dixon, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Happy to hear service is taking care of you. Thank you!

May 14, 2018

Third time's a charm Freeman called with an offer to trade in my 2016 Mazdas cx5, offering a good price for the newest model. I was skeptical at first, but the offer prove More

by TXJordan74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora, Trent Boe, Stephanie Foreman
May 17, 2018 -

Norm Reeves Mazda responded

Thank you very much!! Enjoy your new car.

May 11, 2018

Good Job!! Great service and very nice people. Location is good and convenient. I will continue to use the services. Thank you for your help. Much appreciate More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Legrande, Michael Woolley, Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you.

May 07, 2018

Great, fast, efficient service. Angela Engle is great Always efficient, explaining all that happens or needs of repair. Early appointments are great and the wait is not very long. Employees always very More

by seneca1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
May 17, 2018 -

Norm Reeves Mazda responded

Thank you!

May 04, 2018

Finally referred to Madi Ancinec, a competent salesperson Internet salesperson, Steven Van Looy, uncommunicative & unengaged. Fortunately, he was otherwise busy, despite our appointment, and he referred us to More

by Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Ancinec (5 stars), Steven Van Looy (3 stars), Rodney King
May 05, 2018 -

Norm Reeves Mazda responded

Thank you Harvey!!! We do apologize your experience with Steven was less than desirable but we're grateful you allowed Madi to show you how easy buying a car should be. Thank you and welcome to the Freeman Mazda family.

May 03, 2018

Easiest Car Purchase Ever!! The purchase of our new Mazda was the easiest purchase experience I have had. It was great from start to finish. Madison Ancinec was a pleasure to w More

by cshannon1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Ancinec, , Martin Ramon, Trent Boe
May 05, 2018 -

Norm Reeves Mazda responded

Thank you very much for the awesome review and for trusting in us for your new car. Welcome to the Freeman Mazda family.

May 03, 2018

Service dept The service department is awesome! The entire dealership has always been courteous, pleasant, and always greets you with a smile! I would recomend thi More

by treelimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Foreman, Cliff Legrande, Terri Dixon, Angela Engle
May 05, 2018 -

Norm Reeves Mazda responded

It's always nice to read such awesome reviews. Thank you very much for trusting in us.

May 03, 2018

best service dept in all the decades ive been taking my cars to dealerships, the quality of Freeman service is unsurpassed!! From Terri & Angela to the mechanics, Freem More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle, Leslie Hayes
May 05, 2018 -

Norm Reeves Mazda responded

Wow!!! Thank you and thank you for allowing us to take care of your service needs.

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