Norm Reeves Mazda

Steven Vanlooy made my car buying experience very enjoyable Buying a car can be a stressful experience and has been for me in the past. Steven Vanlooy made my car buying experience very enjoyable when I came in Buying a car can be a stressful experience and has been for me in the past. Steven Vanlooy made my car buying experience very enjoyable when I came in to look at a Maxda CX-5 earlier this week. He was extremely helpful, very knowledgeable and patient with me. It was nice to not have a salesperson trying to push me into a decision especially as big as buying a car. Once I purchased my CX-5, Steven took the time to go over all the features with me and setting up my Navigation system and linking my iPhone to the car. Because of my overall experience at Freeman Mazda with Steven, their Financing department and their Sales Manager, I will definitely be recommending Freeman to other folks. For my maintenance service needs, I will be bringing my car back to Freeman. More

Jon is the best Jon and Rodney are very honest; give them both a huge raise. I had a very pleasant experience and found that they were rooting for me. Jon and Rodney are very honest; give them both a huge raise. I had a very pleasant experience and found that they were rooting for me. More

Freeman Rocks Cliff LeGrande and Finance were extremely quick and on the ball. Will return for Maintenance and future sales for sure. Dealership is well laid out fr Cliff LeGrande and Finance were extremely quick and on the ball. Will return for Maintenance and future sales for sure. Dealership is well laid out from a customer point of view. More

Homey They go the extra mile to make people waiting for their cars feel at home here with Starbucks coffee, tv to watch, wifi and a charging station! They go the extra mile to make people waiting for their cars feel at home here with Starbucks coffee, tv to watch, wifi and a charging station! More

The best car buying experience I've had in years! I purchased my car from Steven Van Looy and he was the best salesperson! He made sure the car buying experience was easy and efficient and he provided I purchased my car from Steven Van Looy and he was the best salesperson! He made sure the car buying experience was easy and efficient and he provided every accommodation to make sure the process was fun. My son flew in for the weekend to help me buy a new car, and Steven made sure that as soon as we were on our way from the airport that the cars were ready for us to look over. When we finally decided on the one I wanted, he checked the stock and realized that the delivery of that color with the options I wanted wasn't scheduled for another few days. Instead of saying, "You can come in and pick it up Monday" he went the extra step of checking to make sure the car wasn't already shipped. Thank goodness he did, because the car came in that day, but was not yet prepped for the lot! It still had all the stickers and plastic covering it. We wanted to get the paperwork done that evening, and he quickly got the car prepped and he made sure the department handling all the paperwork did everything quickly, and they did! I highly recommend Freeman Mazda and Steven Van Looy. From hassle-free price negotiation, to car prep and pickup, the whole experience was simply excellent! They even surprised us at the end when we were going to pick up the car. Steven and the rest of the dealership brought smiles to our faces, and I am so happy to own my first Mazda! Thank you! More

Fast and friendly service Great service friendly to work with I would recommend my friends. I will also return for future service work including oil changes and tires. Very pro Great service friendly to work with I would recommend my friends. I will also return for future service work including oil changes and tires. Very professional service. More

excellent car buying experience! Buying a car at freeman was the best decision ever! I saw the car online, made an inquiry, Michael replied promptly to all the questions I had. When I Buying a car at freeman was the best decision ever! I saw the car online, made an inquiry, Michael replied promptly to all the questions I had. When I made an appointment to see the car, I found the car was ready for a test drive and oh boy.. the car drove pretty well! negotiated the price and in no time I was off home with off new car. waited for a week or so to make a review just to see how the car is driving but no complaints so far! very good customer service from Michael and the not least not forgeting Jesse in Finance! More

Nailed it!!! On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my pl On Saturday morning I discovered a nail in my tire! I called Freeman Service at 8:00am, and spoke with Angela. She was more than sympathetic to my plight. She was happy to help me, and fit me in on Saturday. I was back on the road before 11:00am. Thanks so much Angela, and the Freeman Service department. More

Always helpful and enthusiastic! Freeman employees are very good at taking care of their customers, whether for service or sales. I will definitely drive the extra distance for peopl Freeman employees are very good at taking care of their customers, whether for service or sales. I will definitely drive the extra distance for people who know the cars and get excited about them. More

Outstanding Service Team Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve Came with minimal expectations and left being very impressed. This is a very classy and reasonable service location. The service team looks to improve your visit with a place to work and or relax in a service focused area. Before arriving I had called the day before and spoke with Cliff to make some minor adjustments to my visit. He accommodated me with a professional and amicable approach. Upon arriving I was met by Rickie who has been with the company for 5 years while still maintaining a hugely positive attitude, looks like he just left college and is remarkably service oriented. He truly made my visit memorable. While having some time on my hands before I left for a lunch I sauntered over to the main building to look at their flashy new cars. I love the new Mazda's and the value for money is ridiculously in our favor. I looked at a Mazda C5 mid size SUV for $27K and was surprised what you get for that. The showroom staff where attentive but not overbearing and I suddenly realized that this spirit of genuine care and assistance was company wide and not just service or sales specific. This dealership really wants to stand out as a company that looks after people versus being a company that wants your money. To make a long story short, I loved my experience, I really like the team and I am converted to the Mazda products and service because of this particular dealership. Very impressive!!! More