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Norm Reeves Mazda
Irving, TX
1,140 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,140 reviews
April 04, 2018
Fantastic buying experience! Recently purchased a 2018 Mazda CX-5 from Freeman with Stephanie Foreman. She was very knowledgeable, helpful and truly made the buying experience a p Recently purchased a 2018 Mazda CX-5 from Freeman with Stephanie Foreman. She was very knowledgeable, helpful and truly made the buying experience a pleasure. More
by Patrick Scott
Employees Worked With
Stephanie Foreman
April 04, 2018
Always excellent. We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a si We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a simple oil/filter change. Nothing more was needed. More
by TerryTx
Employees Worked With
Edida Cruz, Angela Engle, Michael Ray
March 31, 2018
Always professional and friendly. Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all you do! More
by Pennyandi
Employees Worked With
Terri Dixon
March 29, 2018
Excellent and caring. Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options f Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options for repair. Always keeping in mind the cost as well. More
by EARL KINCAID
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
March 28, 2018
I appreciate Freeman Mazda The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the se The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the service. Very much appreciated! More
by GoMazdaGo
Employees Worked With
I’m not sure of the name, I apologize. But everyone was very helpful.
March 23, 2018
Great people and fast excellent customer service Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair we Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair were done very well. More
by Juan
Employees Worked With
Terri Dixon, Angela Engle
March 21, 2018
Nice people awesome service they care about their customers Terri, Josh and everyone at the Freeman Mazda Service department are such wonderful people. They care about their customers and keep my beautiful Maz Terri, Josh and everyone at the Freeman Mazda Service department are such wonderful people. They care about their customers and keep my beautiful Mazda 2 running smoothly. They are the best and so nice to customers. They have really saved me, my car and my daily routine. Please thank them for me. I really like Freeman Mazda and their staff. They're awesome! 5 Star Service All The Way! More
by Shawn H
Employees Worked With
Josh, Terri Dixon
March 20, 2018
1st service Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than I expected, but since I was late, I did not complain. I appreciated the fresh fruit in the customer lounge. More
by annc
Employees Worked With
Cliff Legrande
March 17, 2018
Above and Beyond We were assisted by salesperson Edida Cruz and had the best car buying experience! Both Edida and her sales manager Larry made us feel like the most v We were assisted by salesperson Edida Cruz and had the best car buying experience! Both Edida and her sales manager Larry made us feel like the most valued customer ever. We are very happy with our purchase and in the dealership and people we met at Freeman Mazda. Go there! More
by Helen53
Employees Worked With
Edida Cruz
March 07, 2018
Competitive Pricing From Start Our salesman Lance Wilson was great. Quotes online were far better than any other DFW Mazda dealership and they were able to work with me on getting t Our salesman Lance Wilson was great. Quotes online were far better than any other DFW Mazda dealership and they were able to work with me on getting the car I was looking for. Would start with them when looking for a Mazda in DFW More
by samueltv
Employees Worked With
Lance Wilson
