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Norm Reeves Mazda
Irving, TX
1,054 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,054 reviews
January 24, 2017
The perfect car buying experience! This was by far the easiest, quickest, and most enjoyable car buying experience ever. From the moment I walked in Stephen, the really tall young guy, This was by far the easiest, quickest, and most enjoyable car buying experience ever. From the moment I walked in Stephen, the really tall young guy, met with me and discussed my options. We took a test drive and he knew everything possible about the new CX-5. We were then able to negotiate a great deal, and I was in and out in around 2 hours. This place is great, and Stephen is awesome! More
by AP
Employees Worked With
Stephen (Van Noy???)
January 19, 2017
Another successsful trip to get oil change and tires rotated Freeman Mazda employees care for their customers not only during the sale/lease of the vehicle, but also during service. I couldn't be more happy wit Freeman Mazda employees care for their customers not only during the sale/lease of the vehicle, but also during service. I couldn't be more happy with Freeman. This is my third lease and one out right purchase and every time Freeman employees come thru. Christina Figures and Ricky are a great asset to the firm. More
by sgs1947
Employees Worked With
Ricky
January 17, 2017
Excellent Edida was very nice and helpful. She made the entire process easy/smooth for me and I would definitely recommend her as your next salesperson. Edida was very nice and helpful. She made the entire process easy/smooth for me and I would definitely recommend her as your next salesperson. More
by latoriar
Employees Worked With
Edida Cruz
December 30, 2016
Actually very enjoyable. Adam Cooper was my salesperson. Very informative and answered all my million questions. Made my new car buying a pleasure. Love my new CX5 and can't Adam Cooper was my salesperson. Very informative and answered all my million questions. Made my new car buying a pleasure. Love my new CX5 and can't wait to put miles on it. More
by Jmason
Employees Worked With
Adam Cooper
December 30, 2016
Pleasant experience. Charles and Terri are a joy to work with. Everyone at the Freeman Mazda dealership was friendly and competent. Terri really seems to enjoy her job!! Charles and Terri are a joy to work with. Everyone at the Freeman Mazda dealership was friendly and competent. Terri really seems to enjoy her job!! More
by Jorgy
Employees Worked With
Charles Peters, Terri Dixon
December 29, 2016
Great Last two visits to the service department they did not have my appointment. But always make time to take my car anyway. Everyone in the service dept Last two visits to the service department they did not have my appointment. But always make time to take my car anyway. Everyone in the service dept are friendly and knowledgeable! More
by Carol4978
Employees Worked With
Angela Engle
December 28, 2016
Excellent Service and Staff This location is excellent. Terri, Josh, Ricky, Angela, and the rest of the team do a great job maintaining my car. I really appreciate their help. This location is excellent. Terri, Josh, Ricky, Angela, and the rest of the team do a great job maintaining my car. I really appreciate their help. Thanks. More
by Shawn H
Employees Worked With
Ricky, Josh, Terri Dixon, Angela Engle
December 18, 2016
outstanding service Freeman Mazda is the BEST. We have never experienced such outstanding service and dedication. Everyone is always amazing. Have never worked worth a be Freeman Mazda is the BEST. We have never experienced such outstanding service and dedication. Everyone is always amazing. Have never worked worth a better set of people. More
by Debi
Employees Worked With
Nora in fiance, Stephanie Foreman, Terri Dixon
December 17, 2016
Mazda 3 maintenance Excellent service department. Angela worked with me to allow me to check my car with the tech. I am overall very pleased with the service Excellent service department. Angela worked with me to allow me to check my car with the tech. I am overall very pleased with the service More
by Dan123
Employees Worked With
Angela Engle
December 16, 2016
Good Job!!! Nice people. great service, and convenient location. I highly recommend this service center. I will return in the future when needed. All good! Th Nice people. great service, and convenient location. I highly recommend this service center. I will return in the future when needed. All good! Thank you very much... More
by Irma
Employees Worked With
Christina Figures, Angela Engle
