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Norm Reeves Mazda

Irving, TX

4.8
1,077 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 1,077 reviews

February 03, 2017

Excellent customer service My salesperson Stephanie Jordan is a gem. Also mr.Ramon was extremely nice too. Jesse Espinoza gave very informative details on extra coverage. Ever More

by Patricia Taffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Espinoza , Martin Ramon, Trent Boe, Stephanie Foreman
Feb 06, 2017 -

Norm Reeves Mazda responded

Thank you for taking to time to say such kind words. I will pass this information on, and welcome to the Freeman Mazda Family!

February 01, 2017

Very Professional My experience has been that Mazda takes care of their customers. Leasing a car made it affordable for me to own a car and keeping it maintained has be More

by B. Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Feb 01, 2017 -

Norm Reeves Mazda responded

Thank you so much for the great review. It means a lot and we appreciate you being part of the Freeman Family.

January 27, 2017

The way car buying should be done I'd been looking for a new car for some time and had been recommended Freeman Mazda by a close friend. Having purchased my car, I can see why he would More

by ggarcia216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse (Finance), Cliff Legrande
Jan 30, 2017 -

Norm Reeves Mazda responded

Thank you so much! We appreciate the kind words and I will pass them along. Welcome to the Freeman Family.

January 24, 2017

The perfect car buying experience! This was by far the easiest, quickest, and most enjoyable car buying experience ever. From the moment I walked in Stephen, the really tall young guy, More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen (Van Noy???)
Jan 27, 2017 -

Norm Reeves Mazda responded

That is great to read! Thanks for the compliment and thanks to Stephen!

January 19, 2017

Another successsful trip to get oil change and tires rotated Freeman Mazda employees care for their customers not only during the sale/lease of the vehicle, but also during service. I couldn't be more happy wit More

by sgs1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 20, 2017 -

Norm Reeves Mazda responded

Thank you so much for the kind words! And we appreciate you being part of the Freeman Family.

Jan 27, 2017 -

Norm Reeves Mazda responded

Thank you for the kind words! And thank you for being part of the Freeman Family!

January 17, 2017

Excellent Edida was very nice and helpful. She made the entire process easy/smooth for me and I would definitely recommend her as your next salesperson. More

by latoriar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edida Cruz
Jan 18, 2017 -

Norm Reeves Mazda responded

Thank you and thank you for the kind words about Edida. We think she's great and we're glad she was able to assist you in your purchase.

December 30, 2016

Actually very enjoyable. Adam Cooper was my salesperson. Very informative and answered all my million questions. Made my new car buying a pleasure. Love my new CX5 and can't More

by Jmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cooper
Jan 02, 2017 -

Norm Reeves Mazda responded

Thank you for giving us the opportunity to show how pleasant buying a car should be. Enjoy your CX5.

December 30, 2016

Pleasant experience. Charles and Terri are a joy to work with. Everyone at the Freeman Mazda dealership was friendly and competent. Terri really seems to enjoy her job!! More

by Jorgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Peters, Terri Dixon
Jan 02, 2017 -

Norm Reeves Mazda responded

Thank you!!!

December 29, 2016

Great Last two visits to the service department they did not have my appointment. But always make time to take my car anyway. Everyone in the service dept More

by Carol4978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
Dec 30, 2016 -

Norm Reeves Mazda responded

Thank you very much! We appreciate you coming in.

December 28, 2016

Excellent Service and Staff This location is excellent. Terri, Josh, Ricky, Angela, and the rest of the team do a great job maintaining my car. I really appreciate their help. More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Josh, Terri Dixon, Angela Engle
Dec 30, 2016 -

Norm Reeves Mazda responded

The Mazda team thanks you! And we appreciate the breakfast.

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