Back

Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,337 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
Contact Dealership

9525 E R L Thornton Fwy

Dallas, TX

75228

Directions

By Type

Showing 6,337 reviews

October 12, 2026

Service dept. is always great from beginning to end. 100/10 Will recommend for sure! Sergio is amazing! He's always very kind and explains what work needs to be do More

by vmarquez18
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Leyva
Oct 13, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your glowing review of our Service Department! It's great to know Sergio made your experience smooth and enjoyable from start to finish. We truly appreciate your recommendation. See you next time at Norm Reeves Toyota Dallas!

October 09, 2026

It was fast and a good service. I like the service and is near my house. More

by zarazuamaria695
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 09, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad servicing your RAV4 was quick and convenient. Your kind words about our fast service and nearby location mean a lot to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 09, 2026

The quality of the people that make up the Norm Reeves Toyota Team is what makes them number one for my Toyota services. The vehicle maintenance and service department is top tier!!! More

by Kendrick Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that our service department delivers top-tier maintenance for your Toyota Corolla is truly rewarding. Your praise of our team’s quality means a lot to us, and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 08, 2026

I truly loved my experience at the dealership! Everyone was so kind and welcoming, and they always made sure I felt comfortable. They took the time to answer all my questions and explain everythin More

by Lorena Santiago Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Norm Reeves Toyota Dallas responded

Hi Lorena, we're delighted to hear that you had such a positive experience at Norm Reeves Toyota Dallas. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Safe travels!

October 07, 2026

First time at the dealership and they made a great impression! Service Advisor was knowledgeable and explained the process well. Others I encountered were nice and professional More

by kayeJaxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Oct 08, 2026 -

Norm Reeves Toyota Dallas responded

Hi Kaye! We're glad you had such a positive first experience with us! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your feedback.

October 06, 2026

Even though I didn't have an appointment, they took me in and took care of my needs. They were a little busy but it wasn't so bad. More

by migueladrianoconcha
Recommend Dealer
Yes
Oct 06, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that you felt taken care of when bringing in your Toyota RAV4 without an appointment means a lot to our service department. Hearing that our busier-than-usual pace didn’t make your visit too inconvenient is encouraging. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 05, 2026

muy amable el señor Pedro Cachay , me ayudo con todo tipo de preguntas que tenia 10 de 10 super recomendado More

by saul36795
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Norm Reeves Toyota Dallas responded

Your mention of Pedro’s willingness to help with every question means a lot to us. We appreciate your recommendation and hope you’re enjoying your used Toyota Tacoma. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Oct 05, 2026 -

Norm Reeves Toyota Dallas responded

Gracias por la excelente recomendación de Pedro y Norm Reeves Toyota Dallas! Nos alegra haberle dado tranquilidad.

October 05, 2026

Shelly is always quick to help me. When I drop my car off she makes sure the job is completed efficiently and gets it back to me quickly. I have never had a representative who has been More

by Adela Cortez
Recommend Dealer
Yes
Employees Worked With
Shelly
Oct 05, 2026 -

Norm Reeves Toyota Dallas responded

Adela, thank you for sharing your feedback about Shelly! Your review made our day. We appreciate your business and hope to see you again at Norm Reeves Toyota Dallas.

October 01, 2026

I’ve used this Toyota dealership to service all my vehicles for the last 20 + years. Shelly, my service advisor is absolutely the best.. She is very thorough, she explains a course of action to fix t More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Norm Reeves Toyota Dallas responded

Danny, we are tremendously grateful for your continued trust throughout the years and for sharing your experience with Shelly at Norm Reeves Toyota Dallas. We look forward to serving your automotive needs for another 20 years! Safe travels!

October 01, 2026

My 2nd RAV4 purchased from this dealership and each time was a fantastic experience!! Monica was terrific!! Found the exact RAV4 I was looking for, gave me an outstanding trade in value for my RAV4. Quick a More

by tcaccetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mimi Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that both of your RAV4 purchases were fantastic means a lot to our team. We’re glad our sales staff could deliver outstanding trade-in value and a quick, easy buying experience for your new RAV4 Hybrid. Thank you for choosing us again, and we hope you enjoy every mile in your new RAV4 Hybrid. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
...