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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.6
6,205 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,205 reviews

July 01, 2026

I came in with a issue with the charging of my ev and they said that they could not duplicate the issue but that is a lie because I have proof More

by Billyrc30
Recommend Dealer
No
Employees Worked With
Toor harveen
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback. We sincerely apologize for your frustration and for any concerns regarding your EV charging issue. We take comments like yours seriously and would appreciate the opportunity to learn more about the proof you referenced regarding the concern being duplicated. Please contact us directly so we can review the information, better understand what occurred, and work toward a resolution. Your satisfaction is important to us, and we would welcome the chance to discuss this further. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

Ran over something on highway that caused damage to my tire. The front left tire kept losing air after that indicating a problem. I stayed at the dealership for 2 hours for them to tell me there was no pr More

by Kahmurray
Recommend Dealer
No
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered. We understand how disappointing it is to seek help for a tire concern, especially after recently investing in service with us, and then learn that the issue was identified elsewhere. Your feedback is important, and we take concerns like this seriously. We would appreciate the opportunity to learn more and discuss your experience directly. Please contact us at your convenience so we can address your concerns and work toward restoring your confidence in our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

Friendly, professional The staff from management down to sales were friendly and professional. We were greeted instantly after we got out of the car. Saw what I cam in for, test drove it and brought it afte More

by Zenarbrown1
Recommend Dealer
Yes
Employees Worked With
Jade Studamire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Studamire
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July 01, 2026

Service was quick. I was kept informed as to the progress of my car service Price was fair! More

by EVANSRADIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to know our team kept you informed throughout your Toyota Camry’s service and that the process was efficient. Shelly and our service crew appreciate your kind words about our fair pricing. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

I have been very happy with the service. I have received at this Toyota dealership. Sergio has been very responsive and communicates well. Beverly in the car rental is just about the lovelie More

by Susan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly in rental dept is fantastic
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled you’re pleased with the service for your Toyota. Sergio is happy his responsive approach made a difference and our rental and checkout teams appreciate your kind words. Thank you for the 5-star review. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2026

It was a good decision going to this Norm reeves Toyota Dallas on Thursday jun the 25th, Pedro Cachay, guided me very professional all the way from the parking lot to the final purchase. More

by ajbc77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2026 -

Norm Reeves Toyota Dallas responded

We're glad you chose Norm Reeves Toyota Dallas and we appreciate you highlighting Pedro's professionalism. Enjoy your new purchase and we look forward to helping you again! Safe travels!

June 29, 2026

After multiple dealers gave me a hard time about pricing, Jesus Rico came through with the car of my dreams and at a price I was happy with! Thank all at Norm Reeves for making a girls dreams come true! More

by mskeil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re delighted Jesus helped you drive away in your new Toyota Camry Hybrid at a price that matched your expectations. Thank you for choosing us and we hope to see you again soon. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 28, 2026

Lack of communication Lack of communication, service recommendations not validated, no sense of urgency, overall a very poor performance. More

by Hjmulder65
Recommend Dealer
No
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Jun 29, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 28, 2026

Ryan and bishwa were amazing, I truly feel i got the experience i should of had at the previous Toyota dealer I bought my prior TRD Camry More

by AARONJACOBS767
Recommend Dealer
Yes
Employees Worked With
Bishwa Panthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bishwa Panthi
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Jun 28, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear that Bishwa provided the exceptional service you deserved when purchasing your used Toyota Camry. We’re glad we could exceed your previous experience. Thank you for the 5-star review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 28, 2026

Exceptional My appt went to a different toyota and still helped me here Thank you More

by ERYM97
Recommend Dealer
Yes
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Jun 28, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your experience. We’re glad we could assist you with your Toyota Camry even after your appointment was scheduled at another Toyota location. We appreciate your trust and look forward to helping you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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