Norm Reeves Toyota Dallas

Wonderful dealer - great service, fair prices, no surprises. After checking customer reviews for several Toyota dealerships in the DFW area, we landed with Karen at Cowboy Toyota. We had agreed on an internet p After checking customer reviews for several Toyota dealerships in the DFW area, we landed with Karen at Cowboy Toyota. We had agreed on an internet price for a new RAV4 along with a potential trade-in allowance on my 2017 Honda (if condition was as communicated). Karen delivered on both the agreed to sale price AND trade-in allowance! There were no unpleasant "surprises once you get there" as with other dealerships. If you want an "honest-non stressful" atmosphere when you get ready to purchase your vehicle, try Cowboy Toyota - it is well worth the drive (I live in McKinney). And by all means, ask for Karen (Schlatterer) - she's a truly caring person & customer advocate. More

Best buying experience in DFW Karen came in on her day off to get me the Tundra I wanted at the best price anywhere in town. The finance manager was 5* also. I was in and out, no h Karen came in on her day off to get me the Tundra I wanted at the best price anywhere in town. The finance manager was 5* also. I was in and out, no haggling like I experienced at TOD prior. I would definitely buy from here again. More

Great experience from the moment I walked through the door. Salesmen Scott Henderson was fantastic to work with. Took time to help me find the options I wanted and w from the moment I walked through the door. Salesmen Scott Henderson was fantastic to work with. Took time to help me find the options I wanted and we worked out a great price. Highly recommend. More

Easy going Karen was great to work with! She made the experience easy and she is on top of her game. The best car buying experience to date! Armando in Finance Karen was great to work with! She made the experience easy and she is on top of her game. The best car buying experience to date! Armando in Finance kept it easy and quick as well. Good job Folks! More

Great Experience Karen was wonderful! She talked through everything with me and made the process of getting my new Prius as easy as it could be. I was very happy wit Karen was wonderful! She talked through everything with me and made the process of getting my new Prius as easy as it could be. I was very happy with the whole process. More

Amazing Experience Karen was wonderful to work to with from start to finish. She called me as soon as she received my Costco inquiry and was diligent in ensuring I had t Karen was wonderful to work to with from start to finish. She called me as soon as she received my Costco inquiry and was diligent in ensuring I had the exact vehicle I was looking for. Go see Karen if you want to work with someone who is thoughtful and knowledgeable about all aspects of Toyota products and service. Thanks Karen! More

Great Karen was great, always had my best interest in mind. She went above and beyond to make sure I had everything I needed. Thanks Karen! Karen was great, always had my best interest in mind. She went above and beyond to make sure I had everything I needed. Thanks Karen! More

Great Service! Andrea was so helpful and friendly! I was not pressured at all and she worked with us to make sure my new vehicle was in my budget! Andrea was so helpful and friendly! I was not pressured at all and she worked with us to make sure my new vehicle was in my budget! More

Up front treatment I was looking for offers on the truck I wanted. Several other dealers texted and emailed me trying to get me to come see them in person. Karen emailed I was looking for offers on the truck I wanted. Several other dealers texted and emailed me trying to get me to come see them in person. Karen emailed me a fair offer rather than just trying to get me to come in. I was also given a fair price for my trade in. I was very satisfied to get a price below what KBB and Edmunds recommended for what I wanted. Karen answered all of my questions and did a great job. More

Great Experience! Karen was outstanding to work with. She listened to my needs and offered a great solution for me. She was consistently pleasant, helpful and attenti Karen was outstanding to work with. She listened to my needs and offered a great solution for me. She was consistently pleasant, helpful and attentive without being the least bit pushy. I was impressed with Cowboy Toyota's facility and their focus on customer service. No hard sell, no sales games, just a very straightforward negotiation and sale. Definitely one of the best car-buying experiences I've ever had! More