
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Best Manager ever!!! As it was my first deal on a brand new car, the experience I had with Karen was indescribable, I do not think I will ever find a treatment like this o As it was my first deal on a brand new car, the experience I had with Karen was indescribable, I do not think I will ever find a treatment like this one. She was so patient and worked so hard to make me happy and satisfied. I difenetly recommend her. She was even staying late just to make everything happen and up to our agreement!!! I wish her all the best in her career!!! More
Very professional Me and my husband had bought a car through Karen, she has been very patient, understanding, and professional. She puts the clients’ need ahead of anyt Me and my husband had bought a car through Karen, she has been very patient, understanding, and professional. She puts the clients’ need ahead of anything else. Loved dealing with her and will difenetley recommend anyone to buy a car through her!!! More
Great experience I love the buying experience I had with Ms.Karen Schlatterer. We have a particular vehicle we want and she took the time to look for it since they d I love the buying experience I had with Ms.Karen Schlatterer. We have a particular vehicle we want and she took the time to look for it since they didn’t have it in their dealership, she explained the pricing and she also showed us different selections available base on our need and budget. We didn’t feel any pressure to buy a vehicle at that time and we feel that she was honest and will give us a good deal without the bargaining. After we bought the RAV 4 Adventure she took the time to explain the features and showed it to us hands on, she also help set up our entune. It was a great experience. Thank you Karen. With finance, we also love working with Richard B. He was very helpful and honest even when we were their very late on a Saturday evening. The team we dealt with was great. More
best CustomerService!! Karen was relentless in helping getting the perfect truck! So appreciate her hard work on Finding what we needed ! Great price great service. Amazi Karen was relentless in helping getting the perfect truck! So appreciate her hard work on Finding what we needed ! Great price great service. Amazing ! Good job! More
Great Car Buying Experience First of all I hate buying cars. Dealerships always have bullies and intimidators. I usually might have brought a car home because I needed the car bu First of all I hate buying cars. Dealerships always have bullies and intimidators. I usually might have brought a car home because I needed the car but for sure it makes my blood pressure high dealing with jerks. This is the second time I worked with an awesome Fleet Manager. The first one dead of cancer and I miss him. Karen was very helpful, reminded me of the kind hearted people in the medical field. She gave a reasonable quote and showed us what we wanted. My son got a RAV Adventure 2019. I am looking forward to purchase another car through her for me, family and friends. I strongly believe she won’t disappoint when saving time and money in a dealership without popping an artery. More
Awesome Experience! Excellent customer service, friendly and knowledgeable staff. Working with Tobias and Pedro was awesome (we ended up purchasing 2 vehicles). Definite Excellent customer service, friendly and knowledgeable staff. Working with Tobias and Pedro was awesome (we ended up purchasing 2 vehicles). Definitely worth the drive from Fort Worth to Cowboy Toyota! More
Great Experience! Pedro was my salesman and he was extremely helpful & patient with me! He worked hard to show me all the cars that might work for my situation and to e Pedro was my salesman and he was extremely helpful & patient with me! He worked hard to show me all the cars that might work for my situation and to explain the process of trading in my vehicle. Ahmad was my finance guy and he was so good at taking the time to explain everything to me before I signed anything. Overall, this is my second time at cowboy Toyota & each time I’ve experienced great customer service from everyone who works here! More

Would highly recommend This is the third vehicle I've purchased from Cowboy Toyota. I have never been disappointed with their staff or service. They have always responded This is the third vehicle I've purchased from Cowboy Toyota. I have never been disappointed with their staff or service. They have always responded in a professional manner and provided me with great service. More
Rodney houston He was awesome. We would do business with him again in the future. Happy happy happy.. thank you so very much for easy service! Happy He was awesome. We would do business with him again in the future. Happy happy happy.. thank you so very much for easy service! Happy More
Pedro is the man! I wasn’t fully sure that I wanted a Toyota when I first came to the dealership. But after meeting Pedro and driving the 2019 Camry, I was like 95% sur I wasn’t fully sure that I wanted a Toyota when I first came to the dealership. But after meeting Pedro and driving the 2019 Camry, I was like 95% sure. Went and test drove a few other on the list, but nothing made me as happy as the Camry, and no other salesperson was as awesome as Pedro. He let us test drive both the V6 and the 4 cylinder camrys so I could decide which engine was best, and even the Rav4 just because I *might* want an SUV. Once I made my choice of the V6 Camry, Pedro made everything smooth. They had to get exactly what I wanted from Longview, but you would have though it was no big deal from how easy they made it for us. Best car buying experience in the world! More